Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
Serves as a senior contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects.

GENERAL DUTIES & RESPONSIBILITIES
* Works individually or within a team on technology business consulting projects to meet specific client requirements.
* Serves as liaison between end-users and the information technology organization consultants during IT and technology consulting projects.
* Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems related to computer equipment capacity and limitations, operating time, and form of desired results.
* Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
* Consults directly with the client and may travel to the client site.
* Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects.
* May require travel.
* Performs other related duties as required.
* Is resourceful and proactive in gathering information and sharing ideas
* This role will include completing various client questionnaires, assisting in the researching, evaluating, and developing of relevant Information Security policies, standards, and guidance.
* This role will actively participate in technical exchange meetings and application reviews.
* This role will develop, assemble, and publish audit results to support internal risk management processes and programs.
* This position will engage with internal Business Units in strategic planning discussions which include; development of audit standards, alignment with new products and services for client and anticipate/plan for new audit/risk related inquiries.
* Works on multiple projects as a team member and occasionally leads client-related information security audits.
* Assists in the facilitation for coordinating all audit initiatives and prioritizes workload and delivers on time.
* Tracks and monitors responses in accordance with Information Security and Enterprise Risk standards.

IT / AUDIT
* Preparation and review of documentation including audit deliverables, event logging, hygiene questionnaires, etc.
* Assists in the facilitation for coordinating all audit initiatives and prioritizes workload and delivers on time.
* Coordinates planning, scheduling, and testing of enterprise systems and applications during internal and external audits.
* Provides facilitation, examination and interpretation of request lists for FFIEC, SSAE 16, and client audits (concerning the products and services provided to clients) and the determination of artifacts required to successfully meet the audit requirements.
* Ensures the accurate and timely delivery of the appropriate artifacts and information on the organizations’ audited systems, applications, and processes to auditors and clients
* Responsible for completing various client questionnaires, assisting in the research, evaluation, and development of relevant Information Security policies, standards, and guidance
* Actively participates in technical exchange meetings and application reviews.
* Accountable for developing, assembling, and publishing audit results to support internal risk management processes and programs.
* Tracks and monitors outstanding remediation efforts of all audits.
* Overall review and approval of responses in accordance with Information Security and Enterprise Risk standards.

EDUCATIONAL GUIDELINES
A Bachelor’s degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS
* Prior Mortgage or Home Equity Servicing experience highly preferred
* Experience in both technical core servicing and special servicing solutions preferred
* Prefer some audit and risk experience

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Familiarity with Black Knight products and services
* In-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirements
* Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology
* Proficiency in business modeling and requirements definition disciplines
* Proficiency in quality management methods, tools and technologies
* Awareness of system-development protocol
* Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
* Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
* Willingly shares relevant knowledge and expertise to other resources
* Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
* Ability to persuade and influence others on the best approach to take
* Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

JOB FAMILY LEVEL
Advanced professional role. Highly skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technology business consultants. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a “large” project (i.e., a project with duration of more than 6,00 0 hours or spanning more than 4 months).

Black Knight Financial Services is an AA/Equal Opportunity Employer

Minorities/Females/Disabled/Veterans

How to Apply

Job Types: Full-Time.

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