Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
Serves as a senior contributor with expertise in MWS (Mortgage Web Services) and responsible for formulating systems scope and objectives relative to a client organization’s business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implication s of MSP. Provides technical consulting on complex projects. This role is a Client Dedicated and requires an extensive background with Mortgage Web Services, Web Direct and MSP knowledge to support and comprehend application integration. This position will also support integration for customer specific data access methods. Longer term integration responsibilities may expand to include various Black Knight products throughout the Enterprise.

GENERAL DUTIES & RESPONSIBILITIES
* Assist client dedicated accounts for pre-production needs, including creating test cases
* Act as liaison between customer and BK Product Management and Development.
* Plan/communicate BK technology changes to customer to ensure changes to platforms and integration risks are mitigated.
* Manage implementation of changes with the customer, assisting with coordination and testing prior to production deployment
* Analyze customers initiatives and advocate internally on their behalf, in an effort to keep client within standard functionality.
* Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.
* Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.
* May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures.
* Assists with delivering training either one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference.

EDUCATIONAL GUIDELINES
A Bachelor’s degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS
* Prior Mortgage or Home Equity Servicing experience highly preferred
* Functional knowledge in the following MSP area(s) may be required:
* Default
* Escrow
* Special Loans
* Investor
* Cash

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Familiarity with MSP
* Strong experience in MWS (Mortgage Web Services)
* Web Direct experience
* Must possess solid communication skills with the ability to adapt to varying levels of management and staff.
* Direct customer management/support
* In-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirements
* Proficiency in business modeling and requirements definition disciplines
* Proficiency in quality management methods, tools and technologies
* Awareness of system-development protocol
* Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
* Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
* Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
* Ability to persuade and influence others on the best approach to take

Technology Business Consultant III
Advanced professional role. Highly skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technology business consultants. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a “large” project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months).

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

315 total views, 0 today

Apply for this Job