Customer Repairs Agent
Full-TimeJob Description
Job Description:
Customer Repairs Agent- Cardiff – 6 Weeks -£16.72per hour IMMEDIATE START
We are working with a local housing association which requires a Customer Service Adviser who will communicate with tenants and schedule and prioritise repairs to their properties in line with regulations and procedures.
Role until the end of the year
Potential for extension
Immediate start available
Based in Cardiff
35 hours a week
Key responsibilities:
Deal with enquiries through different formats
Triage the repairs based on priority and seriousness
Liaise with tenants and maintenance to ensure the work is scheduled and completed in line with legislation
This is a role where an understanding of social housing would be beneficial, this is a role where good communication and organisation is essential and an understanding of housing legislation would be advantageous. THIS IS AN ONSITE ROLE.
To Apply:
Please submit your updated CV demonstrating how you meet the key responsibilities and I can provide further information. This is a role that will utilise your social housing background and legislation knowledge.
