Program Assistant

Job Title: Program Assistant

Job Summary:

CASES seeks a Program Assistant who is committed to advancing alternative-to-incarceration programming for young people aged 16-27 through our ROAR program. (ROAR is an alternative-to-incarceration (ATI) program incorporating evidence-based practices to provide individualized services to young people with a range of needs, challenges, and goals.) The Program Assistant reporting to the Team Leader provides a wide range of administrative duties to support departmental program operations. The Program Assistant will interact with program directors and staff, executive staff, government officials, researchers, consumers, and service providers. The ideal candidate will have exceptional organizational skills and attention to detail; strong social and communication skills; a good sense of humor; an interest in skill development; and a tolerance for ambiguity that allows him/her to excel in a fast-paced, deadline-driven work environment at a growing agency.

While this is administrative position, we function as a team, and all staff members work to support our mission with our youth. All staff interact with our young people.

Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM

Salary: The salary for this role is $47,741 per year

Location Address: 412 E 147th St, Bronx, NY 10455. Our office is easily accessible by public transportation.

Workplace Flexibility: On-site – For roles that are 100% in-office/in-person

What You Will Be Doing:

• Coordinate day-to-day administrative activities based on Team Leaders’ guidance and goals; initiate action on day-to-day matters not specifically requiring the action of the Team Leader.
• Assist in gathering, preparing and dissemination of information to Team leader and staff relating to the administration and management of the ROAR unit.
• Work collaboratively with key staff in central administration, information services, fiscal, development, and the Court Services and Education, Career and Enrichment units to support the operations and management of the ROAR unit.
• Provide front desk coverage 2 days a week and as needed.
• Schedule and coordinate conference calls, interviews, meetings, and training.
• Manage departmental information and materials (e.g., staff rosters, policy manuals).
• Facilitate requests from the ROAR unit to support services (e.g., human resources, information services, facilities).
• Ability to quickly learn electronic databases to access information and use project management software and data visualization tools.
• Process fiscal documents (e.g., invoices, check requests, credit card expenditure forms).
• Prepare meeting materials (e.g., graphs, charts) and take meeting minutes ensuring meeting action items are documented and executed by responsible staff; independently handle some project management of follow-up items.
• Assist in gathering data and compiling information for the Team Leader to share with executives, development, special projects staff and government and private funders and licensing agencies.
• Plan and set up special events for staff and participants.
• Photocopying, scanning, faxing, mailing, ordering food and supplies, etc.
• Participate in special projects as needed.
• Maintain confidentiality of program participants as per city, state, and federal standards.
• Initial contact person for new program participants.
• Assist participants with ordering necessities.
• Other duties, as assigned by the Team Leader or agency executive staff.

What We Are Looking For:

• High School Diploma.
• Ability to manage multiple activities and prioritize appropriately.
• Excellent production skills for reports in readable formats.
• Demonstrated ability to be a team player.
• Commitment to social justice.
• Ability to maintain discretion and confidentiality.
• Ability to navigate multiple electronic health record systems.
• Proficiency in Microsoft Office Suite (especially Excel) and other products.

Preferred Skills/Qualifications:

• Associate’s degree or higher.
• Previous administrative experience.
• Data analytic and project management skills.

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit http://www.cases.org/careers/ to learn more about benefits offered by the CASES

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.