Administrator

Heanton Nursing Home is set in the peaceful village of Heanton Punchardon, close to Braunton and Barnstaple. The home sits beside a historic church and charming thatched cottages, nestled within a traditional village setting. Heanton specialises in supporting adults with complex nursing needs, including dementia and other neurocognitive disorders.

As an Administrator at Heanton, you will become a key part of the home’s daily life, working alongside the Home Manager, existing Administrator and wider team. You’ll build positive relationships with relatives, visitors, professionals and the people living at the home, playing an important role in creating a warm and welcoming environment. This is a role where your organisation, warmth and people skills will be genuinely valued, with opportunities to grow and develop as part of a well-established care provider.

Joining Heanton means becoming part of a home rated GOOD by the Care Quality Commission for its responsive care, where inspectors recognised the kind and respectful way staff support people and the friendly approach taken across the home.

Working in a care home can be incredibly rewarding, and you do not have to be a carer to make a meaningful difference in someone’s life. If you have administration or reception experience, strong customer service skills, Heanton could be the right place for you. Read on to learn more about the key responsibilities and experience needed.

Key Responsibilities:

Support the Home Manager with a full range of administrative and reception responsibilities to support the day-to-day running of the home.

Act as the first point of contact providing a friendly, warm and welcoming experience to relatives, visitors, professionals and team members.

Support the planning and organisation of events within the home, including milestone celebrations, fetes, team presentations and activities.

Work closely with the team to help create a positive and engaging environment for people living at the home.

Document control

Maintain accurate records and support compliance with home policies and procedures.

Scheduling meetings and attend Team meetings

Supporting part of the recruitment process, staff file compliance

Annual leave management

Collating payroll information

Place purchase orders

Maintaining petty cash

Attend quarterly meetings and training at Head Office (transport arranged)

Experience:

Minimum of 2 years administration experience required

Strong communication and organisational skills

Friendly, confident and customer-focused

An appreciation of need for confidentiality

Empathetic and caring nature

Good IT skills

If you would like to hear more about this role and the benefits of working at Heanton Nursing Home then please make contact.