Job Description

The Trainer – Child Protection and Exploitation operates within the National Crime Agency’s (NCA) modern, officer-centred blended learning model, which is designed to meet a wide range of learning styles and represents a shift away from traditional classroom delivery towards more flexible and sustainable learning approaches. This model encourages self-directed, experiential and social learning, requiring the postholder to design and deliver engaging training that supports long-term capability development across the organisation. The role contributes to a diverse portfolio of learning provision, ranging from highly specialised operational and systems-based training focused on tackling serious and organised crime (SOC), through to broader programmes covering core business skills, leadership, management and induction.

While the primary focus of the role is on the Child Sexual Abuse and Exploitation (CSAE) threat, the Trainer will be expected to demonstrate flexibility and adaptability, delivering training across different subject areas as organisational priorities evolve. The role requires the ability to confidently move between learning topics and delivery methods, supported by an understanding of adult learning principles, as the work extends beyond delivery to include the design, development and continuous improvement of learning interventions. Training is delivered through a combination of in-person and alternative formats, with face-to-face sessions primarily taking place at centres in Warrington and West Sussex, particularly for CSAE-related training where in-depth or sensitive content cannot be delivered online. However, the role also involves delivery in other locations and to partner organisations, including those overseas.

CSAE remains a priority area for the NCA, and the postholder will play a key role in developing the skills and knowledge of officers tasked with identifying, investigating and disrupting individuals and organised crime groups involved in this offending.

Due to the nature of the subject matter, the role carries a responsibility to engage with sensitive content in a professional and resilient manner. Regular psychological assessments will be undertaken every six months to ensure the ongoing wellbeing and support of the successful candidate.

Flexible working arrangements may be considered depending on course requirements and business needs.

The Trainer – Child Protection and Exploitation plays a critical role in strengthening law enforcement responses to the risks posed by serious and organised crime groups involved in the exploitation of children and young people. Working as part of a collaborative team, the postholder will design and deliver high-quality, impactful training that increases awareness, supports early identification and equips frontline practitioners with the skills and confidence to respond effectively to CSAE, including offending linked to organised crime networks, online environments and contact-based abuse.

The role involves the continuous development, review and improvement of learning products, exercises and scenario-based learning activities, ensuring that all content remains current, relevant and aligned with operational realities. This is informed by the use of operational insight, evaluation data and learner feedback to drive high standards of quality and effectiveness. The postholder will work closely with colleagues and partners across the Agency and beyond, to deliver training courses which ensure that officers have all the necessary skills to tackle the threat.

Drawing on experience in law enforcement or child protection, the Trainer will ensure that their experience of adult learning, coaching and constructive feedback assists learners in meeting required standards. The role also requires strong collaboration with subject matter experts within academia and professional bodies to ensure that training design and delivery meet agreed objectives and reflect best practice. Where appropriate, the postholder may take on a leadership role in supporting or developing other trainers or associate staff, modelling NCA values and promoting a culture of continuous learning, professionalism and improvement.

This position offers an excellent opportunity for individuals looking to begin or further develop a career in training and learning delivery. Successful candidates who do not already hold a Training Essentials Programme or Level 3 qualification will be supported to complete this, reinforcing their development as effective and confident trainers within a specialist and high-impact area.