DMV Chief Operating Officer
Full-TimeThis job has expired
Job Description
How to Apply
NCDOT is a Great Place to Work.
Don’t take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.
NEW HIGHER SALARY: $78,579 – $153,228
The Challenge
We are looking for a Chief Operating Officer to lead the team transforming the statewide NC Division of Motor Vehicles.
In this senior leadership role, you will:
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- Facilitate steps towards process improvements, adapt, and implement innovative solutions for all NCDMV areas.
- Evaluate and adjust processes to ensure changes have breakthrough results.
- Ensure NCDMV daily operations are completed at maximum efficiency.
- Create and implement strategic plans leading NCDMV to higher service proficiency.
- Help improve our work culture and develop/maintain an environment where staff can thrive, grow, and achieve their career goals.
What You Bring
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- Project management experience.
- Experience gathering feedback from staff for improving processes.
- Experience leading organizational change initiatives.
- Problem-solving skills managing a diverse organization.
- Experience composing and presenting information to diverse audiences.
- Demonstrated achievement of key performance indicators (KPIs) leading a large multifaceted organization with a focus on customer service initiatives.
Education & Experience
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- Bachelor’s Degree, and
- 5+ years of program experience, and
- 3+ years of management experience in the public or private sector involving significant decision-making in the planning, organizing, and directing of operations; or
- An equivalent combination of education and experience.
Questions?
Call me: Tonya Morgan at 919-707-4430.
Connect me to NCDOT Careers: https://www.linkedin.com/in/ncdot-careers
Show me all NCDOT jobs: https://bit.ly/NCDOTJobs
Curious? https://bit.ly/JoinNCDOT
