Temporary Receptionist (Campus/Seasonal APR – OCT)
Job Description
The role of Campus Receptionist is a part-time non-exempt seasonal position (APR – OCT) reporting to the Assistant to the General Manager. This forward-facing role serves as the initial point of contact for in-person visitors, guests, and performing artists and with patrons and business partners over the phone.
Primary Responsibilities:
• Acts as the Mann’s initial point of contact by welcoming visitors, guests, business partners, and artists to the backstage spaces at the Mann.
• Provides wayfinding for the parties mentioned above, including directions to bathrooms, catering, the stage, etc.
• Assists tour personnel regarding local attractions, services, entertainment, etc.
• Notifies back-of-house staff of guest arrivals or other matters.
• Welcome guests, assist with the signing-in process, and issue badges. Maintains records and logs of visitors arriving and leaving the campus.
• Acts as a representative for the Mann by answering incoming calls and emails from patrons and answering their questions professionally and confidently.
• Records lost property in the Mann log system and coordinates pickup of these items.
• Oversees acceptance of deliveries to the main entrance and coordinates delivery to their recipients.
• Maintains up-to-date information for SEPTA Loop service schedules.
Knowledge, Skills, and Abilities:
• Candidate should have experience in a receptionist/customer service background.
• Must be articulate, and proactive, display a friendly demeanor, and can serve as an influential member of a dispersed team.
• Must know the Microsoft Office suite of products, including Outlook.
• Must be highly flexible, creative, comfortable with ambiguity, and committed to win-win solutions to complex issues.
• Must be able to work nights, weekends, and irregular hours as driven by operational requirements.
• Must be willing to undergo a background check before commencement of employment.
How to Apply
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