Sonova is a global leader in innovative hearing solutions: from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. We operate through four businesses – Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. At Sonova we create sense by bringing sound to life

Sonova has more than 17,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team! Apply now for the following position: Product Manager Fitting Software.

Overview: As a Product Manager you will be responsible for helping drive a competitive advantage in the marketplace. The Product Manager will develop relationships with cross functional teams, clients, and our customers. They will utilize experience and knowledge to drive fitting software and digital solutions product development and enhancements that benefit the customer.

What you’ll do:

• Establish brand/product strategies, including development, implementation and evaluation of marketing plans.
• Analyze and evaluate product/brand sales and profitability to plan. Inform senior management of areas of concerns; develop and implement corrective action plans.
• Define new product development priorities. Work closely with R&D, regional market contacts, Audiology team, Product Marketing and Corporate Marketing for appropriate input. Manage documentation and project plans and provide product design input into and throughout the NPD process.
• Ensure regulatory compliance of the products, accompanying documents and all other deliverables needed for a successful market introduction.
• Manage product life cycle, from development to launch to product discontinuance. Evaluate product success, engineering changes, profitability, market penetration; recommend and approve components as required.  Develop and implement required corrective action plans, including recommendations for product improvements and/or deletions.
• Coordinate product launch activities including product/sales training for sales personnel, customer service and customers, approving support materials, pricing, packaging, etc., and being a champion for fitting software and digital solutions in the product launch process.
• Analyze and evaluate new product launches. Take necessary corrective action, suggest changes to processes to prevent these from happening again.
• Act as the global product management contact for subsidiaries, international sales and agents. Able to represent the product in local launch events.

What you bring to the team:

• University degree in Marketing, Business or Audiology preferred
• Previous product management, sales and/or marketing experience.
• Self-starter, with the ability to work independently and as part of a team
• Written and verbal communication – ability to work on project documentation
• Great organizational and prioritization skills
• Ability to advocate for the customer and the product
• Collaborative team player with strong influencing skills

What makes us a great place to work for:

• Exciting and challenging work environment

• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans
• We change lives through our products and services – help us make a difference!

Sonova Canada has been recognized by HRD Canada as one of Best Places to Work 2023.

Take a look at how you can Create Sense with us!

Don’t meet all the criteria?  If you’re willing to go all in and learn we’d love to hear from you!

We love to work with great people and strongly believe that a diverse team makes us better.  We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.

We thank all applicants in advance; however only individuals selected for an interview will be contacted.  All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.