Job Description

About Freedom from Religion Foundation:

FFRF is a 501(c)(3) charitable organization dedicated to keeping religion and government separate and educating about the non-religious. Incorporated in 1978 in Wisconsin, FFRF is the nation’s largest freethought association with more than 39,000 freethinkers: atheists, agnostics and skeptics of any pedigree. Our continuing membership growth keeps us very busy. We also take time to have fun and celebrate successes in a friendly, casual office. Our staff is excited to work for the cause and proud of FFRF’s accomplishments. But don’t just take our word for it: Charity Navigator has listed FFRF in the top 1% of charities rated based on its accountability, transparency and effectiveness. 

The Role:

Support the entire organization as receptionist, the first point of contact for inbound communications and office visitors and guests. Provide administrative support services such as processing incoming and outgoing mail/shipments, data entry, filing, and other clerical duties.  

Responsibilities:

• Serve as office receptionist, welcoming visitors and guests while also using security equipment and protocols.
• Answer telephone calls, assess caller needs and provide assistance or route calls to the appropriate staff person. Monitor FFRF voice mail and deliver messages to other staff as needed. 
• Review website Contact Us form submissions (emails) and respond or route to appropriate staff.
• Accept delivery of packages and process daily mail, including donations and membership payments received, and route to the appropriate staff.
• Keep public areas of the lobby clean and orderly. Maintain supply of staff/volunteer sign-in sheets at the front desk.
• Occasionally give tours of Freethought Hall. 
• Assist with shop order fulfillment and shipping as needed during times of high volume or the absence of the shop manager.
• Record donations from various giving platforms in NeonCRM on a regular basis. Review NeonCRM and TrueGivers daily and ensure that any errors are corrected. 
• Assist the membership manager with other data entry tasks as needed to ensure the accuracy of constituents’ contact information. Process memberships, donations and occasional shop orders received via phone.
• Assist with creation of trial and new members 

This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills and working conditions associated with the position. The Receptionist/Administrative Assistant is an integral part of the administrative team and works with other team members to ensure the efficient operations of the organization.

Qualifications:

• Administrative professional, office assistant or similar associate degree preferred
• 2-3 years of experience applicable to the position or an equivalent combination of education and experience
• Ability to interact comfortably and professionally with other staff, members and potential members, verbally and in writing
• Strong written and oral communication skills
• Strong attention to detail 
• Proficiency preferred in Google Workspace (specifically Docs, Sheets, Gmail) and/or Microsoft Office applications (specifically Word, Excel) 
• Experience working in association management software (AMS) or customer relationship management software (CRM) is helpful
• Ability to exercise discretion and independent judgment

Benefits:

• Fully paid premiums for health, dental, short-term and long-term disability and life insurance; additional voluntary life insurance available
• Automatic enrollment in the Health Reimbursement Arrangement fully funded by FFRF to cover the health plan’s maximum out-of-pocket healthcare costs; Flexible Spending Account available
• Two weeks of paid vacation in first year of employment; 3 weeks per year thereafter
• Two weeks of paid sick leave annually
• 4 weeks of paid parental leave annually for childbirth or adoption after one year of employment
• 401(k) retirement plan with generous FFRF matching and additional contribution
• Approximately 35-hour work week with a one-hour paid lunch; in summer, 34 hour work week

FFRF is an equal opportunity employer

FFRF is committed to creating a diverse, inclusive and equitable environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: nonprofit. Salaries: 20,000 - 40,000.

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