Job Description

Roles & Responsibilities:

Responsible for the oversight of nursing operations throughout a care center. This includes, but is not limited to, staffing, recruitment, labor relations, clinical nurse practice, supply chain and budget management, education, employee performance evaluation and management, quality improvement, medical records, internal and external regulatory and survey requirements. Serves as a liaison among multiple stakeholders, including administration, physicians, patients, families, nursing staff, therapy staff social workers, case managers, support staff and other members of the organization. Ensures the program meets the highest standards of patient care, is responsible to the needs of the organization and is financially responsible.

Duties and Responsibilities:
1. Direct the Clinical performance of the applicable services and patient populations served.
2. Oversee quality improvement and performance improvement initiatives, with detail on nurse sensitive indicators and core measures success within the MSMC.
3. Facilitates interdisciplinary rounds to ensure compliance with the patient management plan and the appropriate length of stay for each patient.
4. Maintains, review, and updates all specialty policies in accordance with the hospital standards, and regulatory and professional standards.
5. Benchmark patient and staff satisfaction and provide strategies that are outcome based for quality care.
6. Assesses patient care needs and monitors patient satisfaction. Addresses and resolves patient complaints in a timely manner. Sees complaints as an opportunity to reassess and improve processes as well as an opportunity for staff education and development. Works to cultivate expectations of individual staff accountability.
7. Perform all aspects of the role within an interdisciplinary, team-building manner, optimizing customer services at every opportunity.
8. Closely supervises and communicates with subordinate administrators to ensure high standards of nursing prevail across all shifts, ensuring optimum care and satisfaction on a continual basis.
9. Encourages and facilitates professional growth and development of staff. Facilitates flow of information from other departments to staff. Coordinates education programs for staff. Evaluates staff performance on an ongoing basis and completes staff performance appraisals in a timely manner. Provides recognition of exemplary employee performance and provides employee counseling as necessary.
10. Participates in pilot studies of new products and research projects.
11. Supports nursing education and preceptorships, providing an optimal learning environment. Ensures staff are afforded opportunities for professional growth and development that support both new and existing programs of care.
12. Direct fiscal management of human resources, supplies and capital expenses.
13. Prepares and monitors salary, operational, and capital budget. Monitors use of unit supplies and equipment. Reviews non-productive time for each employee.
14. Understands and supports all financial aspects of the program, including revenue cycle, and supply chain.
15. Direct bed management and patient access activities within the clinical specialty.
16. Participates fully in all JCAHO/CARF/DOH survey activity, remaining knowledgeable about changes in standards and updating practices to reflect those changes.
17. Demonstrate personal and professional development at an executive level.
18. Provide an accurate understanding and application of Labor Relations principles within the management of staff.
19. Remains current in legislative, regulatory, and clinical practice issues as they relate to both nursing and to the transplant program.

Requirements: 

Licenses:
1. RN

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers
• We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside ( Formerly St Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. 

EOE Minorities/Women/Disabled/Veterans

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Job Tags: director, healthcare, lgbtq, and RN. Salaries: 100,000 and above.

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