Job Description

Responsibilities include, but are not limited to the following:

The Digital Banking Product Owner will combine a strong business acumen and broad thinking – including design, financial analysis, workflows and data analytics- with agile methods to deliver key technology in driving optimal digital banking experiences.

Operating at the intersection of Business, Customer Driven Design and Technology, the product owner will lead the execution activities of cross-functional teams involving various business and technology partners in the development and deployment of new products, product enhancements, and process improvements.

The digital banking product owner defines and prioritizes the product backlog, sets quality standard for delivery, represents the customer to the agile team.

Product Ownership

• Supports defining minimum viable product (MVP). Owns scrum team backlog (grooming, prioritization and refinement).
• Responsible for articulating and translating the overall strategy and tactics for a specific product(s) into prioritized features and stories.
• Continuously manage priorities in-line with business need, competitive demand, and the roadmap
• Works day to day with the scrum teams clarifying business requirements, removing roadblocks, constantly communicating and gaining alignment around feature or product strategy.
• Ensures delivery of scope, partners with delivery teams to ensure user stories are clear, removes barriers for team members and resolves open issues/questions quickly and efficiently.
• Acts as the `voice of the customer.
• Sets the quality standard for delivery.
• Develops test plans (user story acceptance criteria), accepts each story and potentially features and participates in team demos and retrospectives to validate quality, provide feedback to team and improve team processes.
• Partners across functions as needed to coordinate delivery plans, testing, training and support.

Product Analysis & Management

• Solve complex business problems by testing and research, market data, design and customer feedback
• Leads problem resolution as needed to ensure that internal and external customers receive prompt, efficient service.
• Translate product strategy into executive summaries, requirement documents, and use cases
• Conducts journey mapping sessions, creates and maintains related artifacts, works with product manager to define jobs to be done and recommendations as part of the digital value chain
• Under general guidance and direction, the Digital Banking Product Owner will deliver key technology in driving optimal digital banking experiences.
• Must be able to put together product plans outlining options with recommendations to present to the Digital Banking Product Manager and Key Stakeholders for approval.
• The product owner will lead the execution activities of cross-functional teams involving various business and technology partners in the development and deployment of new products, product enhancements, and process improvements.
• The digital banking product owner defines and prioritizes the product backlog, sets quality standard for delivery, represents the customer to the agile team.

Qualifications:

• SAFe, Scrum or other agile certification or demonstrated experience working as Business Analyst or Product Owner on an agile project or team
• Minimum of 3 years of product development, management or product design experience in the digital world
• 2+ years of experience with agile development methodologies and IT project management
• Ability to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on the business vision and plan, and the impact of change.
• Ability to make quick and challenging decisions on a daily basis.
• Ability to influence a diverse group of stakeholders through strong leadership skills.
• Strong problem-solving skills with ability to lead the team to push the solution and progress.
• A highly experimental mindset to drive innovation amidst uncertainty or ambiguity.

Education and Experience:

• Bachelor’s degree or military experience or equivalent combination of training and experience
• Startup experience and/or large company digital product experience
• Experience in a product group focusing on web and mobile applications

Skills/Knowledge:

• SAFe, Scrum or other agile certification
• Google Analytics and Tag Manager, Firebase
• Jira and Confluence
• Experience leading customer journey mapping sessions, creating artifacts, outlining and managing the jobs to be done
• Familiarity with html and web technologies, in a banking context is a strong plus

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #ITCareers, Banking, and Technology. Salaries: Not Disclosed.

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