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28 Sep 2022

Part-Time Fulfillment Manager

TomboyToes – Posted by TomboyToes –  Los Angeles, California, United States

Job Description

Nothing is more important to us than making sure our customers get what they need. Here’s what we’re looking for from a Fulfillment Manager:

  • Located in the Los Angeles Area
  • Has a valid driver’s license and access to a vehicle
  • 6+ months of experience with warehouse / fulfillment / 3PL work
  • A detail-oriented, rigorous approach to quality assurance
  • Physical ability to work 2 – 4 hours unloading and sorting products
  • 20 hours of availability a week to manage orders and inventory
  • Able to provide own laptop computer to use for work
  • Capable of being an independent, self-managed worker

We’d also love:

  • Experience with Shopify and/or eCommerce in general
  • Experience working with high-SKU fashion businesses (size/color matrix)
  • Experience with masculine of center fashion
  • Familiarity with the intersectional issues facing LGBTQ+ retail shoppers

Here’s what the job would look like:

  • $20.00 / hour USD at a minimum of 20 hrs/week (Up to 40 hrs/week during November and December peak season)
  • 1 week of paid vacation accumulated per each 6 months of employment
  • No additional health benefits available at this time
  • Guaranteed holiday bonus at year end

These would be your responsibilities:

  • Unload, sort, and quality check inbound shipments of product
  • Quality check returns and exchanges
  • Use Google Sheets to document arrival of returns and exchanges
  • Box up, label and ship out customer orders as they arrive through Shopify
  • Deliver each day’s parcels to the post office
  • Use email to communicate with the customer service team about shipping issues and customers with special shipping needs
  • Keep the inventory well-managed and sorted
  • Work a minimum of 4 hours per weekday (Mon – Fri) to ensure customer orders are shipped out as quickly as possible
  • Keep our Customer Service Representatives appraised of concerns or issues to ensure good communication and workflow
  • Track inventory of supplementary items like packing materials and shoe polish to keep management notified well ahead of potential shortages
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How to Apply

Interested in the position? Please email your resume and cover letter to careers@tomboytoes.com.

Job Categories: LGBT. Job Types: Part-Time. Salaries: 20,000 - 40,000.

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