Full-Time Engineering Technician – NEW HIGHER PAY!
Job Description
- Serve as the first point of contact for external customers and employees of NCDOT requesting user access to NCDOT’s Encroachment permitting portal.
- Interface with customers and employees for user access.
- Monitor and track the Encroachment permitting portal for encroachments submitted to the Utilities Unit from all District Engineer offices statewide.
- Facilitate, track, and provide access to encroachment related documents managed by the Encroachments Section.
- Assist the Encroachments Section in data management, GIS mapping, and reporting used in the Encroachments portal and related documents.
- Computer skills to manage data stored in spreadsheets, databases, SharePoint Applications, GIS/apps, and web browsers.
- Excellent verbal and written communication skills.
- Troubleshooting and problem solving skills.
- Experience prioritizing work and performing duties that require attention to detail, analytical thinking, and prioritization.
- Experience communicating moderately-complex technical information to employees, customers, and management.
- Customer service experience and effective interactions with internal/external customers.
- Knowledge of how to interpret engineering plans and use civil engineering principals in the construction/design of roads, utilities/non-utilities found in the right of way.
- Associates Degree in Civil Engineering, Survey Technology, or a related discipline, and
- 2+ years of technician experience; or
- An equivalent combination of education and experience.
How to Apply
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