Job Description

HYBRID Role

Who we are: Groups360 builds hospitality products that are transforming the world of group travel. Our flagship product, GroupSync, is the first-ever distribution channel to offer instant online booking for both group hotel rooms and meeting space. With over 200,000 properties across the globe already in the GroupSync marketplace with over 7,000 equipped for Instant Booking, GroupSync empowers travel planners and hoteliers to book groups while significantly reducing the time and effort it takes to do so. We at Groups360 are committed to bringing innovation, transparency, and simplicity to the decades-old industry problem of booking hotels for groups.

Our Partners: In 2019, Accor, Hilton Hotels, IHG and Marriott International invested US$50 million to speed the development and rollout of GroupSync. Today, the largest hotel brands in the world use GroupSync to better serve thousands of meeting and event organizers who book guest rooms and meetings spaces for group travelers.

Life at Groups360: Groups360 is an innovative, high-growth company with offices in Nashville, London and Singapore. Groups360 is an equal opportunity employer, and our dedication to promoting diversity, multiculturalism and inclusion is reflected in the foundation of all we do. We offer competitive salaries, uncapped potential, and in demand benefits that include Medical, Dental & Vision, HSA/FSA, Commuter Benefits, EAP, a library of online skill-building courses and online discounts on various products and services such as identity theft protection, travel, electronics, gifts, household needs and more.

Who we’re looking for: The demand for Groups360 products and services is at an all-time high.  So, we are looking for ambitious, self-starters who want to impact the $1 trillion meetings and events industry. Successful team members have been those with the desire to be a part of a high-growth team and organization that finds and solves problems individually and as part of a team. If you’re looking to be a part of a fast-paced, highly motivating and rewarding environment at the intersection of hospitality and technology, then your next career starts here!

The role: The Director, Integrations will be responsible for ensuring integrations with payment gateways, 3rd party data sources, and customer infrastructure is efficiently designed, organized, planned and executed.  This is a strategic role that requires strong partnerships with many functions across the company. This individual will present findings, roadmaps and strategy sessions with senior leadership. This person will require knowledge of the online payment industry, emerging trends and compliance requirements.

What you will do:

• Develop and execute the strategic and tactical roadmap for the overall integrations activity at the company. This includes establishing the overall payments integration strategy across all product lines, working closely with customers and internal stakeholders on a variety of system integration solutions.
• Work closely with customers and third parties to complete integration with their internal sales & catering, property management, and reservations systems.
• Provide direction and guidance to development teams, leaders and customers on integration with their systems.
• Effectively resolve problems and roadblocks, while consistently following through on issue resolutions.
• Administer appropriate pressure and influence on customers and third parties to ensure integration timelines are achieved.
• Validate and prioritize requirements including defining benefits and impacts of releases across the organization and clients.
• Partner with sales, development and internal stakeholders to achieve all integrations objectives and ensure requirements are interpreted correctly in detailed design specifications.
• Conduct market analysis of payments approaches and options, identify the best practices, and educate internal leaders.
• Analyze performance and usability metrics on payment integrations and recommend improvements.

Education and experience:

• Bachelor’s Degree in Accounting, Finance, for equivalent experience.
• 5+ years’ experience in owning and leading integration roadmaps; experience within hospitality environment is a plus.
• 3+ years of experience presenting to senior leadership.
• Experience with online payment processors (e.g., stripe, Elavon, FreedomPay, etc.) preferred.
• Experience with hospitality systems (Amadeus, Oracle, Sabre, Agilysys, etc.) preferred.

Additional eligibility qualifications:

• Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.
• Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.
• Results-driven and execution-oriented personality, ready to take ownership and get results.
• Strong empathy for customers and a passion for revenue and growth.
• Proficiency in Microsoft Office 365 Suite: Word, Excel, PowerPoint, Project, SharePoint.
• Other qualifications as required.

Core Business Hours: 8:00 a.m. to 5:00 p.m. M-F; these hours may vary depending upon your position and work requirements. Hybrid option in place.

Status: Full-time, Exempt

Location: Brentwood, TN – Hybrid

(Company will not sponsor C2C or Work-related Visas)

Groups360 is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #integrations, #paymentsystems, and Nashville. Salaries: Not Disclosed.

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