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11 Apr 2022

Full-Time Director, Integrations

Groups360 – Posted by Groups360 Brentwood, Tennessee, United States

Job Description

Who we are: Groups360 is a marketplace enabling more efficient commerce in group travel. Through its innovative technology, Groups360 reduces cost and complexity for both suppliers and consumers of group meeting services. This innovative, high-growth company seeks individuals with a team orientation, high work ethic and passion for solving customer obstacles.

Why you want to work for us: Groups360 strives to be an employer of choice, we offer competitive salaries, uncapped potential and we contribute to the cost of the fantastic benefit We offer: Medical, Dental & Vision, HSA/FSA, Commuter Benefits, EAP and online discounts to a variety of goods and services, including identity theft protection, pet health insurance, travel, electronics, gifts, household needs and more!

We are looking for: Go-getters! People ready to move fast, be a part of something special! Are you a self-driven individual that likes to step up and take the reins of their respective position on a team? Do you like to make a difference? Would you like an opportunity that allows you to put your stamp on things? Do you like to know that you are on a team that values your contribution? Do you like knowing that you are appreciated and recognized for your individual contributions to the team? If you answered yes to the above questions, we would love to speak with you further about a career changing opportunity for the position outlined below.

The role: The Director, Integrations will be responsible for ensuring integrations with payment gateways, 3rd party data sources, and customer infrastructure is efficiently designed, organized, planned and executed.  This is a strategic role that requires strong partnerships with many functions across the company. This individual will present findings, roadmaps and strategy sessions with senior leadership. This person will require knowledge of the online payment industry, emerging trends and compliance requirements.

What you will do:

  • Develop and execute the strategic and tactical roadmap for the overall integrations activity at the company. This includes establishing the overall payments integration strategy across all product lines, working closely with customers and internal stakeholders on a variety of system integration solutions.
  • Work closely with customers and third parties to complete integration with their internal sales & catering, property management, and reservations systems.
  • Provide direction and guidance to development teams, leaders and customers on integration with their systems.
  • Effectively resolve problems and roadblocks, while consistently following through on issue resolutions.
  • Administer appropriate pressure and influence on customers and third parties to ensure integration timelines are achieved.
  • Validate and prioritize requirements including defining benefits and impacts of releases across the organization and clients.
  • Partner with sales, development and internal stakeholders to achieve all integrations objectives and ensure requirements are interpreted correctly in detailed design specifications.
  • Conduct market analysis of payments approaches and options, identify the best practices, and educate internal leaders.
  • Analyze performance and usability metrics on payment integrations and recommend improvements.

Education and experience:

  • Bachelor’s Degree in Accounting, Finance, for equivalent experience.
  • 5+ years’ experience in owning and leading integration roadmaps; experience within hospitality environment is a plus.
  • 3+ years of experience presenting to senior leadership.
  • Experience with online payment processors (e.g., stripe, Elavon, FreedomPay, etc.) preferred.
  • Experience with hospitality systems (Amadeus, Oracle, Sabre, Agilysys, etc.) preferred.

Additional eligibility qualifications:

  • Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.
  • Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.
  • Results-driven and execution-oriented personality, ready to take ownership and get results.
  • Strong empathy for customers and a passion for revenue and growth.
  • Proficiency in Microsoft Office 365 Suite: Word, Excel, PowerPoint, Project, SharePoint.
  • Other qualifications as required.

Core Business Hours: 8:00 a.m. to 5:00 p.m. M-F; these hours may vary depending upon your position and work requirements. Hybrid option in place.

Status: Full-time, Exempt

Location: Brentwood, TN – Hybrid

(Company will not sponsor C2C or Work-related Visas)

Groups360 is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #integrations, #paymentsystems, and Nashville. Salaries: Not Disclosed.

Job expires in 8 days.

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