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22 Jun 2021
Full-Time Social Media Coordinator – Cambridge, MA
Job Description
CIC is looking for a talented Social Media Coordinator to administer our global social media accounts and manage a team of social media representatives at each CIC location. Reporting to CIC’s Marketing Manager, you will be responsible for creating a comprehensive social media strategy, developing original copy and video content in collaboration with other members of the marketing team, managing posts and responding to followers. You will be an integral part of the marketing and design team. You will manage our company image in a cohesive way to achieve our marketing goals.
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ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.
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We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
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CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.
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We invite you to explore all our openings and learn more about our teams here.
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YOUR DAY-TO-DAY WORK
As a Social Media Coordinator, you are up-to-date with the latest digital technologies and social media trends. Ultimately, you are able to handle our social media presence ensuring high levels of web traffic and customer engagement.
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Additionally, your responsibilities include but are not limited to:
• Performing research on current benchmark trends and audience preferences.
• Designing and implementing social media strategy to align with business goals.
• Setting specific objectives and reporting on ROI.
• Generating, editing, publishing and sharing engaging content on a regular basis (e.g. original text, photos, videos and news).
• Monitoring SEO and web traffic metrics in collaboration with our digital agency.
• Collaborating with other teams, especially local social media reps, events, and relationship management teams, to ensure brand consistency.
• Communicating with followers, responding to queries in a timely manner and monitoring customer reviews.
• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout).
• Suggesting and implementing new features to develop brand awareness, like promotions and competitions.
• Staying up-to-date with current technologies and trends in social media, design tools and applications.
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ABOUT YOU
Our ideal candidate is a service-minded individual who is reliable, clever, and able to work independently. It’s not expected that you’ll know everything that we do on day one. What’s important is that you are a bright person, interested in what we’re doing, and willing to learn. We are a team-based company, and you will be evaluated on your performance by the other members of the team.
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As our ideal candidate, you:
• Possess hands on experience in content management.
• Have excellent copywriting skills.
• Are able to deliver creative content (text, image and video).
• Have solid knowledge of SEO, keyword research and Google Analytics.
• Bring knowledge of online marketing channels.
• Are familiar with graphic and web design.
• Possess excellent communication skills and are able to express our company’s views creatively.
• Are analytical and have strong multitasking skills.
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YOU HAVE
• At least one year of professional experience.
• The ability to work from your local CIC office as needed.
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If you don’t meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
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OUR OFFER
• Starting compensation is commensurate with experience.
• 100% company paid premium healthcare and dental benefits.
• 100% company paid long and short-term disability, and life insurance.
• 401k (must be 21+).
• Two weeks paid vacation (more with seniority) plus thirteen holidays from the start.
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ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:
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• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
• Free weekly COVID-19 testing when required to work on site.
How to Apply
Apply here: Application Link
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CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, please let us know. We are proud to be an equal opportunity employer.
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