Full-Time After Sales Engineer
Job Description
We are looking for a dynamic Aftersales Engineer who is driven by developing customer relationships and focused on solutions- based sales. Managing and expanding a valued portfolio of global accounts, this position sits within our new power business unit, based from Oevel, Belgium.
In this role, you will make an impact in the following ways:
* Evaluate existing customer needs and priorities to create opportunities to increase sales by identifying and presenting appropriate Cummins solutions with a focus on value proposition.
* Grow and establish positive customer relations. Utilize customer satisfaction tools to measure satisfaction and create action plans for improvement where necessary.
* Negotiate and implement contracts, including payment terms and accounts receivable deliverables. Report and manage invoicing on after sales activities.
* Work towards achieving monthly revenue targets, as set by the Aftersales Manager.
* Create and maintain a clear and logical after sales structure with an effective pricing methodology.
* Liaise with customers about any specific concerns regarding their service contract agreement and work towards an effective solution.
To be successful you will need;
* A Degree in engineering or qualified by relevant experience is required.
* The ability to interpret technical drawings and customer specifications to be able to offer appropriate solutions.
* To be commercially aware with a genuine passion for the industry and the brand, growing the market share and increasing Cummins presence.
* To be goal oriented teamed with natural rapport building skills that enable you to increase sales and customer satisfaction.
#newpower
How to Apply
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