Job Description

APPLY HERE:  https://theearthlingco.pinpointhq.com/

SALARY RANGE:  $70,000-85,000

ABOUT US

The Earthling Co. was built on the belief that we have the power to create a more sustainable and harmonious world. We believe that the products we all use daily should be safe for you, the planet, and everyone that calls it home.

We are a positive lifestyle brand that focuses on offering affordable, plastic-free alternatives to everyday products. We want to change the way people consume their daily products and encourage people to believe in the power they hold with their purchases. We want to empower and inspire people to make more conscious choices. 

SUMMARY OF WHAT WE’RE LOOKING FOR

The Earthling Co. is looking for an exceptional Site Merchandiser, a person who possesses an analytical mind and a detailed understanding of UX and website conversion metrics. We are expecting you to be our Subject Matter Expert, and have a meticulous eye for detail, outstanding problem solving skills, great writing skills and proven experience improving UX and optimizing all merchandise related aspects of web performance. 

WHAT YOU’LL DO

• Manage, own, and optimize all aspects of Shopify Plus platform (customers, tags, products, checkout flow, flows, apps, etc.)
• Responsible for determining the format and features of the website in order to maximize clarity and ease of navigation for customers. You will work with the web developer to develop and alter the website as needed
• Consistently monitor the website’s KPI’s and proactively recommend and implement front-end changes that improve: add to cart rate, conversion rate, AOV, cross sells, upsells, bounce rate, CX onsite, and more
• Create and manage the execution of the site merchandising calendar and quarterly framework to ensure alignment on campaigns
• Align with your team on marketing campaigns and initiatives updating the site as needed for promotions and sales, making sure discount codes are scheduled and functioning properly, be the point of contact for troubleshooting onsite issues, etc
• Work closely with Customer Service to consistently optimize the customer’s onsite experience
• Work closely with the supply chain and product development teams and to ensure the website is represented accurately for new product launch dates, product changes, etc.
• Regularly conduct website audits to make sure all information is up to date and that website functionality is working as expected
• Own product metadata such as product tags, attribution, filters, thumbnails, product descriptions, etc.
• Troubleshoot and repair any on-site bugs or issues
• Manage our presence on other ecommerce marketplaces, such as Amazon, Walmart, etc
• Evaluate emerging e-commerce technologies and work with the leadership team to provide information on trends to determine where adoption of new technology is appropriate
• Assess competitive landscape to understand emerging trends and recommend changes to the digital experience as appropriate or relevant

WHAT YOU’LL NEED

• Bachelor’s degree and a minimum of 3 years of ecommerce website management managing small to midsize ecommerce sites
• Proven experience working in a fast-paced environment
• Passion for and demonstrated excellence in e-commerce, website performance and branding
• Passion and demonstrated experience in creating superior on-site customer experience
• Proven ability to troubleshoot and resolve problems effectively
• Basic understanding of web technologies, browsers, e-commerce platforms and apps, basic HTML, CSS, SEO,  Google Analytics, Google AdWords, etc.
• Impeccable attention to detail
• Strategic problem solver
• Highly creative yet analytical and data-driven
• Excellent communicator
• Highly self-motivated and flexible with an entrepreneurial spirit
• A “no task is too small or too large” type-of-attitude
• Interest in and knowledge of sustainability and the zero-waste movement
• Supervisory and/or Project Management experience a plus

PERKS

We offer flexible hours, remote working and believe that taking time off is crucial for productive output. Here are some of the things we offer regular full time team members:

• 7 Observed Holidays
• 10 PTO Days
• 6 Sick Days
• Employee product discounts
• Medical, dental, and vision coverage

WHAT WE VALUE

• Favor progress over perfection. Committed to continuous improvement, learning with each step, and transparency through it all.

• Seek harmony taking into consideration our impact on human, natural and social capital. We strive for healthy balances in everything we do and commit to utilizing resources and information available to become a more responsible and sustainable company.

• Empower earthlings through social media channels, our products, or giving back to local and global communities, we have our fellow Earthlings top of mind. We cultivate a space where diversity is celebrated and appreciated; where all Earthlings feel empowered to create change while embracing individuality.
• Provide solutions for our community and planet’s most pressing issues. We strive to focus on solutions and inspire action towards the sustainable and harmonious future we all envision.

LOCATION

This is a remote position ideally located in CA, CO, NV, PA or TN. All candidates will be considered regardless of location.

The Earthling Co. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and celebrate different experiences. We’re building our team to change the world and ourselves. If that sounds worthwhile to you, join us.

The Earthling Co. generally does not sponsor individuals for employment-based visas for this position.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Remote. Salaries: 60,000 - 80,000.

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