Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
Documents business requirements and translates them into solutions for the information technology organization. Serves as a liaison between the client and the information technology organization from project inception through implementation in order to provide customer-centric solutions that solve business needs.

GENERAL DUTIES & RESPONSIBILITIES
* Collaborates with business partners to ensure that business requirements are clear and achievable
* Analyzes in-scope requirements to determine areas of opportunity to leverage configuration or automation
* Facilitates design meetings with key stakeholders to review business/project requirements and devise technical solutions to meet user/business needs
* Serves as a liaison between the business community (Client and Product Development) and the application development organization
* Produces design documentation (FDS, HLD, LLD) in support of new technology, changes to existing technology, and client customizations
* Performs review meetings
* Conducts data mapping and related analysis in support of assigned work items
* Provides Dev and QA support to ensure solutions are developed and tested as per design
* Performs TA Functional Testing upon code completion to ensure coded solution meets design expectations
* Researches and provides feedback regarding the functionality of the LOS as require
* Performs other related duties as assigned

EDUCATIONAL GUIDELINES
Bachelor’s degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS
* Business Analysis experience in the Banking/Mortgage Lending (Mortgage/Home Equity) industry is highly preferred
* Project Implementation/SDLC experience is preferred
* Experience writing Functional Design Specifications is preferred
* Experience writing use cases and user stories in a technology setting preferred
* LoanSphere Empower experience is highly preferred but not required

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Knowledge of the mortgage and home equity industry and related processes
* Strong analytical skills
* Excellent written and verbal communication skills with the ability to present technical and non-technical information to any audience
* Working knowledge of systems development life cycles such as Waterfall, Prototyping, Iterative, Agile, etc. preferred
* Ability to design solutions and solve technical requirements by leveraging the appropriate tools and techniques preferred
* Excellent organizational skills and ability to manage multiple deadlines
* Ability to research ideas and present outcomes in a clear and concise manner
* Ability to gain collaborative feedback and consensus and recommend the most effective solution
* Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
* Demonstrated team player with ability to drive projects to successful outcome
* Ability to quickly adapt to changing priorities
* Knowledge of BK products, services and capabilities is preferred but not required

JOB FAMILY LEVEL
Intermediate professional level role. Possesses an understanding of business functions they support, as well as, an understanding of the IT organization’s systems and capabilities and uses this knowledge to create solutions to enhance the enterprise’s competitive edge. Possesses knowledge of the principles, processes, phases and roles of application development methodology. With limited mentoring support, works as a liaison between IT and our clients and stakeholders in order to provide technical/business solutions to meet user needs. Supports several moderately complex business processes and has ability to adapt to changing priorities. Creates business/technical process designs and documentation as needed for new technology and estimates time and duration of required changes. Translates simple to intermediate high-level business/technical requirements into functional specifications for the I T organization and works with development to test and implement those changes. Completes project work within the established time frame, budget and quality requirements. Communicates effectively and timely with clients and stakeholders and brings attention to any issues that are of concern or pose a risk to the project deliverables or overall timeline. Demonstrates an informed knowledge of a business area to resolve problems. Works on multiple projects as a project team member, and occasionally as a project team leader. May mentor entry-level analysts on processes or business/technical functions. Typically requires four (4) years of relevant work experience.

Black Knight is an AA/Equal Opportunity Employer

Minorities/Females/Disabled/Veterans

How to Apply

Job Types: Full-Time.

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