Full-Time Team Leader Account Performance
Job Description
Why this job matters:
Conduct complex, in-depth analysis of claim payments and its methodology, identifying trends and patterns, to ascertain cost avoidance/overpayment recovery opportunities. Apply root cause analysis to design and develop solutions to payment integrity opportunities/issues, and coordinate implementation efforts with internal stakeholders as well as vendor(s) and providers as applicable. Ensure medical claims, records, and other documentation essential to claims submission and reimbursement is in compliance with state and federal guidelines, provider contracts, BCBSRI policy, national coding guidelines and industry standards. Detect areas of billing inefficiencies, internal control weaknesses, and noncompliance and provide recommendations for corrective action plans.
What you will do:
Conduct a thorough analysis of all medical claims for adherence to state and federal guidelines, provider contracts, BCBSRI policy, national coding guidelines and industry standards.
Create new recurring and ad-hoc reports to identify cost avoidance/overpayment opportunities using large data sets on multiple variables. Provide data, analysis and recommendations to management on all findings affecting payments; including policy, contract issues, provider errors, pricing, systems and claim processes.
Work with internal stakeholders to make any necessary technical updates to the system, policies and procedures when necessary as well as coordination of education to providers. Track and report progress of prospective and retrospective cost avoidance/overpayment recoveries.
Carry out new recovery concepts within the established deadlines with a high level of accuracy. Resolve any challenges made to the proposed cost avoidance/overpayment concepts throughout the organization, including but not limited to Provider Relations, Provider Contracting, Medical/Payment Policy and Legal.
Build strong stakeholder relationships and deliver solutions that meet stakeholders’ expectations; establish and maintain effective relationships – both internal as well as external.
Develop written reports in accordance with reporting standards. Ensure that all audit findings, exceptions and proposed adjustments to work papers/communication documents are well defined and explained or included in reports.
Perform other duties as assigned.
What you need to succeed:
Bachelor’s degree in Business, Healthcare, Finance, Mathematics, Statistics or related field; or an equivalent combination of education and experience
Seven or more years of experience in medical claims review or claims processing
Seven or more years of experience in quantitative or statistical analysis (preferably in health care)
Experience using PC SAS (preferably Enterprise Guide SAS), Crystal, SQL, and/or Business Objects.
Proven analytic expertise using Microsoft Excel and Access, database query capabilities, and ability to evaluate data at all levels of detail
Experience with manipulating large datasets
Experience with medical terminology, claim audit procedures, provider contracts, claims processing procedures and guidelines.
Knowledge of medical claims data
Knowledge of Correct Coding Initiative (CCI) guidelines
Audit skills and the ability to interpret and apply Federal and State regulations, coding and billing requirements.
Demonstrated ability to review analytical, data and audit findings to identify coding trends and risk areas.
Ability to interpret contract reimbursement schedules and policies
Strong organizing skills, with the ability to prioritize and respond to shifting deadlines
Ability to manage diverse and deadline-oriented workflow
Strong analytical, conceptual, and problem-solving skills to evaluate complex business requirements
The extras:
Knowledge of diagnostic related groups (DRG’s) and American Hospital Association Official Coding Guidelines
Knowledge of Current Procedural Terminology (AAPC Certification preferred)
Familiarity and ability to interpret hospital/provider contracts
Familiarity with medical claims reimbursement
Financial/Accounting methodology exposure
Experience with lean or six sigma





