Full-Time Senior Account Executive
Job Description
At Fonolo, we’re on a mission to eliminate hold-time forever. Since 2007, our patented, cloud-based call-back solutions have eliminated hundreds of years of hold time for customers across the globe — but there is more work to be done.
Why do we care? Time is a precious resource. Our technology is centered around the human experience, and helping people reclaim those valuable moments. Less time on hold means more time to learn a new skill, more time for health and wellness, and more time to spend with loved ones.
We’re looking for an achiever; a motivated, solution-focused, and tech-savvy sales professional with a background in business-to-business software sales to join us on our mission. If you believe in the power of technology and its ability to create positive human experiences, we want to hear from you!
As a Senior Account Executive, you will report directly to the VP, Sales.
IN THIS ROLE YOU WILL:
- Develop rapport, ask open and pertinent questions to understand the pain points of customer prospects, and educate them on how your solution can assist them in exceeding their objectives.
- Identify and engage potential new customers through inbound leads as well as your own prospecting.
- Cultivate, build, and maintain relationships to maximize successful outcomes.
- Conduct detailed discovery sessions and apply a consultative approach to understand customer pain-points and determine ideal solutions to meet their needs.
- Present demos on the Fonolo product, its value, and ROI to audiences of varying compositions and sizes.
- Manage complex deals with multiple stakeholders and budgets.
- Develop and foster effective and collaborative cross-functional relationships with Marketing, Customer Success, Development, Operations, Human Resources, and the Executive teams.
- You will have access to an impressive tech stack (Salesforce, LinkedIn Sales Navigator, Outreach, HubSpot, and ZoomInfo) to support your work securing new business relationships.
WE ARE LOOKING FOR PEOPLE WHO ARE:
- Experienced in B2B software sales with a proven track record of exceeding your sales objectives (5+ years).
- You’re experienced at selling to Fortune 500 companies and a variety of industry verticals. Bonus if you have experience with contact centers.
- An excellent communicator (verbal and written) with polished presentation abilities.
- A seasoned sales professional who guides the entire sales process.
- A Salesforce pro and know how to leverage data insights and reporting to build customer relationships, deliver exceptional customer experiences and meet objectives.
- Confident, experienced, and comfortable presenting demos with Teams and other presentation technologies.
NOTE: Experience and belief in a metrics-driven sales organization is an asset.
ABOUT US
Fonolo is the industry leader in cloud-based call-back solutions, and we’ve revolutionized the way contact centers interact with customers through web, mobile, and voice. Our customers include some of the largest companies in the banking, healthcare, and retail sectors.
PERKS & BENEFITS
- Stability: We’ve been in business since 2007, we’re profitable, and our executive team has co-founded other successful companies in the past. We have the stability (and wisdom) of an older company with the fun feel of a start-up.
- Make an Impact: We help our customers to provide better service for their clients. During COVID-19 our current and new customers needed us more than ever. It was our pleasure to roll up our sleeves and be their superheroes.
- Supportive Atmosphere: We invest in our people. Career and personal development are as much a part of our culture as our flexible hours.
- Extended Healthcare Benefits: Because you’re human, and life happens.
- Autonomy and Responsibility: We believe that you’re the very best at what you do, so we empower you to go ahead and do it well.
- Trust and Transparency: No secrets here. We discuss financial data and performance metrics with all employees.
- Competitive Salary: We offer a competitive compensation package to reflect the value you bring to the team.
- Stock Options: We believe in sharing, and our success truly is your success.
- Beautiful Downtown Environment: Our open, brick-and-beam office is in the heart of Toronto, with restaurants of every style within walking distance.
Check out our careers page for more on our culture, offerings, and open positions.
How to Apply
If you like what you see and want to apply, please submit your application at the following link: https://fonolo.bamboohr.com/jobs/view.php?id=42234 total views, 0 today