| Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle JOB FAMILY DESCRIPTION Manages the activities involved in mentoring and coaching cross functional sales teams within Black Knight’s Origination Technologies Performance Suite (OTPS) division. GENERAL DUTIES & RESPONSIBILITIES - Provides leadership for area of responsibility, including planning, coaching, recruiting, selection, performance development, and mentoring.
- Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations
- Responsible for coaching sales reps on selling products and/or services, developing new accounts and/or expanding existing accounts.
- Participates in establishing financial goals, objectives and measurements to meet growth targets.
- Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
- Implements and executes sales policies and practices.
- Prepares sales production reports for senior management.
- Instills a belief in the company’s vision, mission and goals and works to establish Black Knight as an industry expert and leader.
- Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
- Performs other related duties as assigned.
EDUCATIONAL GUIDELINES Bachelor’s degree or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES - Requires strong management, organizational, team building, coaching and mentoring skills
- Mortgage industry experience is a plus (Broker or Wholesale)
- Requires strong business skills, industry knowledge, financial management and planning’ skills, long-term vision, and executive presence
- In-depth knowledge of Black Knight products and services is a plus
- Requires expert negotiation and communication skills, both written and verbal
- Ability to communicate effectively with all levels of management in an organized, professional manner
- Skill in productivity, planning, and workload management
- Ability to remain calm under various levels of pressure
- Ability to identify, address and resolve employee related issues
- A fair amount of travel is required (about 20% – 40%)
Sales Manager Entry-level managerial role. Manages a small portion of the sales activities within the division with responsibility for results, including costs, methods and staffing. Receives assignments in the form of objectives and determines how to use resources to meet sales goals. Recommends changes to procedures affecting team. Follows established processes and best practices in selecting methods and techniques for obtaining solutions and results. Acts as advisor to team members in meeting sales objectives and/or resolving problems. Develops and administers schedules, performance requirements, and may have budget responsibilities. Typically requires a minimum of three (3) years of management experience as well as experience in a sales related discipline. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, relig ion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. |
