Job Description

Hertfordshire RECONNECT Service

 RECONNECT aims to address the health inequalities experienced by those released from prison. Based across the whole of Hertfordshire, the service enables service users to access and sustain physical and mental health supportive interventions upon release from prison.

Phoenix Futures at Hertfordshire Reconnect have an exciting opportunity for someone looking to gain experience working in psychosocial treatment for substance use. Previous experience is desirable, however not essential. Support Workers come from many diverse backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

The Role

As a Reconnect Worker, you will be supporting people across the whole of Hertfordshire, before and after their release from prison. As a Reconnect Worker, you will support people to reach their goals and change their lives for the better. The role is full time 37.5 hours per week. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches. It is hybrid working arrangements with you being based at home and meeting clients as and when required face to face such as probation offices, prisons and at local community links and organisations working with the Service.

FULL DRIVING LICENCE AND ACCESS TO YOUR OWN CAR IS ESSENTIAL

About You

• Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of effective partnership working and the ability to network for the benefit of the client and service.
• Evidence of managing a busy caseload or tasks and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• Understand complex issues presented by people entering custody/in the community/entering residential settings.
• Determined, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support
• Other organisations may call this role Recovery Worker, Recovery Co-ordinator, Criminal Justice Worker, or Substance Misuse Recovery Worker.

So, if you’re seeking your next challenge as a Reconnect Worker, please get in touch or apply today.

Your Rewards

•  Starting salary of £24,250 with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities.
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access.
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
• Travel expenses covered within our expenses policy.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are enthusiastic about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams, all details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face / digital interview via Microsoft Teams for approximately week commencing 26/08/2024 and be provided all details about the assessment process. You will deliver a 10-minute presentation on “The Key Challenges Faced by Individuals when they first leave prison”. 

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

How to Apply

Job Types: Full-Time. Salaries: 20,000 - 40,000.

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