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15 Dec 2022
Full-Time Public Aid Eligibility Assistant Option Chinese Speaking # 21708 – Chicago
Job Description
Agency: Department of Human Services
Opening Date: 12/13/2022
Closing Date/Time: 12/27/2022
Salary: Anticipated Salary: $3,367 – $4,552 per month
Job Type: Salaried Full Time
County: Cook
Posting Identification Number 10-91-21708
Work Hours: Mon – Fri, 8:30 am – 5:00 pm
Work Location: 1112 S Wabash Ave Chicago, IL 60605-2358
Family and Community Services Region 1 North
South Loop, Cook County
Position Overview
The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in the South Loop Office/Cook County. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts of documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customers’ confidential information, performs office receptionist duties, answers inquiries and/or directs persons to professional staff, and enters information into the eligibility systems.
Job Responsibilities
1. Performs routine casework support functions by screening and registering applications, sorting incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff.
2. Identifies and sorts of documents coming into the Family and Community Resource Center (FCRC).
3. Prepares files protecting customers’ confidential information, performs office receptionist duties, answers inquiries and/or directs persons to professional staff, and enters information into the eligibility systems.
4. Translates functions/procedures into Chinese for individuals who cannot speak or read English, in contact with the public, advocacy groups, customers, and community organizations.
5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to the completion of high school.
2. Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
3. Requires the ability to speak, read and write Chinese at a colloquial skill level.
About the Agency
The Illinois Department of Human Services serves families in need across Illinois. Our mission is to provide equitable access to social services, supports, programs, and resources to enhance the lives of all whom we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.
As a State of Illinois Employee, you will receive a robust benefits package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental, and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 13 Paid Holidays annually, 14 on even-numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
• 10 Weeks of Paid Maternity/Paternity Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
How to Apply
Please click the link to apply: https://illinois.jobs2web.com/job-invite/21708/126 total views, 0 today