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14 Feb 2020

Full-Time Program Associate, Special Education Mediation

New York Peace Institute – Posted by New York Peace Institute –  Brooklyn, New York, United States

Job Description

The New York Peace Institute Program Associate will be responsible for helping to implement a new project designed to expand our Special Education and Early Intervention mediation programs and reach more families from low-income, immigrant and other vulnerable communities. Though NYPI’s Special Education and Early Intervention mediation programs, a neutral mediator facilitates a dialogue to resolve any disagreements about a child’s educational or health-related services; these mediations prove to be invaluable to parents and service providers, empowering them to develop comprehensive and effective plans to accommodate children with disabilities. The Program Associate will be responsible for client intakes, case management, data collection and follow-up surveys for clients. In addition, the Program Associate will conduct outreach in targeted communities and build partnerships with other organizations that work with families in need of services. Opportunities for professional development in mediation are available, and the Program Associate will be expected to complete our Basic Mediation training and Apprenticeship Program to become a certified mediator.

Essential Job Functions of the Program Associate:
 Creating an outreach plan for target populations
 Developing appropriate outreach materials
 Conducting outreach presentations throughout Brooklyn and Manhattan
 Conducting intake sessions with parents and service providers
 Scheduling mediation sessions
 Inputting and maintaining database with case information, conducting case-closing data entry, and filing and maintaining hard copy files, as needed
 Gathering data for funder and other statistical reports
 Conducting follow-up surveys with clients
 Participating in state-wide meetings and research projects with partners
 Responding to general phone and online inquiries regarding New York Peace Institute services, and providing support to other NYPI staff members
 Attending all relevant program trainings and meetings and participating in staff-wide activities and events

Preferred skills and qualifications:
 Bilingual (English and Spanish) – required
 College degree
 Must possess excellent organizational, listening, oral and written communication skills
 Ability to show initiative is essential
 Strong interpersonal and phone communication skills and willingness to speak in front of groups of people
 Knowledge of computer programs (Microsoft Word, Excel and PowerPoint), databases and data entry is preferred
 Must be flexible, able to work independently within a team-based environment, and be willing to adapt responsibilities according to program needs
 Willingness to travel locally throughout Brooklyn and Manhattan
 Knowledge of and/or interest in Special Education regulations and the NYC school system
 Knowledge of and experience in mediation preferred but not required
 Passion and interest in supporting children with disabilities and their families

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How to Apply

Please send a resume and cover letter to HR@nypeace.org with "Program Associate, Special Education Mediation" in the subject line. We will accept applications on a rolling basis, but we will stop accepting new application materials on March 9, 2020. New York Peace Institute is an equal opportunity employer and is committed to building an inclusive environment for people of all backgrounds. We work to reflect the diversity of New York City. Everyone is encouraged to apply including people of diverse ethnic and racial backgrounds, gender and sexual identities, and people with disabilities.

Job Types: Full-Time.

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