Full-Time Principal Clerk
Job Description
The City of Worcester seeks qualified candidates for a Principal Clerk for the Department of Emergency Communications. Under the direction of the Assistant Director of Administration, the Principal Clerk will provide administrative support to the Department of Emergency Communications and Emergency Management by handling inquiries from the public, answering incoming calls to the Division of Emergency Management, and performing various administrative functions, including but not limited to, data organization, data entry, accounts payable, accounts receivable, and entry of purchase order requests.
Process and monitor accounts payable and accounts receivables
Enter requests for purchase order(s) and change order(s)
Enter and update vendor information as needed
Scan and log deprecated documents
Prepare, receive, sort, and distribute mail
Assist in entering and creating employee ID cards and data cards
Maintain visitor sign in log
Order and stock general office supplies as requested/needed
Collect and submit treasurer deposits, cash deposits, and other payments when applicable
Screen and route phone calls to ensure caller is transferred to appropriate person/office
Take and relay messages, including voice mail message retrieval and forward to appropriate personnel
In the absence of the Senior Staff Assistant, prepare and process payroll and/or payroll adjustments
SECONDARY ELEMENTS:
Greet and provide assistance to visitors.
Greet and provide assistance to vendors making deliveries to the building.
Excellent telephone skills as well as telephone etiquette
Excellent written and verbal communication skills.
Excellent organizational skills
Basic math skills
Thoroughness and attention to detail
Demonstrated computer proficiency including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
Ability to work in a fast-paced office environment and prioritize tasks.
Ability to work professionally and compassionately with the public and all levels of staff/management.
Ability to maintain confidentiality.
Ability to work independently and as part of a team.
MINIMUM REQUIREMENTS:
High School diploma or equivalent.
Previous experience providing customer service and/or clerical experience working in a fast-paced office setting.
Computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Excellent verbal and written communication skills.
PREFERRED QUALIFICATIONS:
Associate degree in business/Public Administration, or related discipline.
Two (2) years of providing customer service experience in an office setting.
Two (2) years of performing clerical work in an office setting.
One (1) year of experience using Workday, or similar cloud-based accounting program, to submit and process requests for purchase orders and submission of invoices for payment.
SALARY: $21.87 – $26.48 hourly, full-time, excellent benefits package.
How to Apply
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, OCTOBER 4, 2024, to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.38 total views, 0 today