Full-Time Operations and HR Director
Job Description
Do you have the unusual combination of a knack for numbers and spreadsheets as well experience thinking creatively about organizational culture? Are you passionate about holding power accountable and fighting to defend our democracy?
American Oversight is a non-partisan, non-profit watchdog that uses targeted public records requests and litigation to expose evidence of corruption, misconduct and conflicts of interest. We are seeking an Operations and HR Director to ensure the smooth operation of our organization and to support our high-performing team. This organizational leader will oversee our internal operations, HR, and administrative functions, and build and manage the systems needed to ensure organizational health and stability.
We’ve grown rapidly in the three years since our founding, now with over 30 staff members. A core part of this job will be helping to mature American Oversight’s operations to match its growth and complexity.
The Operations and HR Director will be a key part of creating and managing the people and systems to help us continue our aggressive accountability efforts while helping to ensure our internal systems remain strong and our dedicated workforce happy.
This position is based in Washington, DC, and reports to the executive director.
WHAT YOU’ll DO
The newly created Operations and HR Director position will be in charge of ensuring that our human resources, information technology, accounting, and administrative functions all run efficiently and effectively. They will manage a staff member assigned to operations responsibilities.
- Organizational Culture and Leadership
- Help us keep our finger on the pulse of the culture of the organization and use your sphere of influence to constantly try to improve our staff experience.
- Design staff meetings and assist in leading administrative meetings.
- Work with leadership and staff to further American Oversight’s efforts to promote diversity, equity, and inclusion. Identify opportunities for training and education for the American Oversight team.
- Human Resources
- Provide a welcoming and seamless onboarding to all new employees.
- Serve as a liaison between staff and American Oversight’s benefits and payroll manager to ensure systems are operating properly and employees receive and understand their benefits, leave balances, etc.
- Recommend new benefits or benefit improvements.
- Own and improve our performance evaluation system by working with leadership to improve employee check-in processes, developing tools for upward and parallel evaluation, and updating our annual review program.
- Develop approaches for staff development and retention.
- With support from leadership, promote feedback from staff and facilitate the resolution of staff concerns.
- Administration
- Work closely with American Oversight’s external accounting firm to ensure bills are paid, credit card transactions are appropriately cataloged, and contracts are managed.
- Support American Oversight’s audit and tax filing processes.
- Ensure all staff have the tools they need to do their work, including facilitating technology support through our outside contractor.
- Manage the relations with the property management team for our building to ensure a safe, clean working environment.
- Manage the organization’s business insurance and business licenses.
- Procure and maintain office equipment/supplies.
- Coordinate Information Technology systems need, including managing the services provided by IT technicians
- As necessary, support the Executive Director in producing materials for funder and board meetings.
If you’d been in this role in the past year, for example, you would have done new employee orientation for 10+ folks; implemented a new staff survey system and assisted in responding to staff suggestions; managed an external payroll system and coordinated with outside vendors; and helped figure out how to administratively support shifts in an organizational structure. In the next year, we expect a new wave of challenges and developments, including adapting to the COVID-19 pandemic, navigating the transition to 2021, and integrating our programs.
WHO YOU ARE
To be successful in this job, you will demonstrate the judgment, work, and wisdom of a senior leader who is a model of our organizational culture. Fundamentally, we want someone who loves making things work, directly and through others, and who has the skills and seasoning to do that in our context. You may have managed staff directly, and if not, you’ve got significant experience managing complex projects involving staff who didn’t report directly to you.
More specifically, you will be most of the following:
- Fast-paced and detail-oriented, bringing a passion for making things work well and an ability to handle assignments impeccably in a high performing environment, including strategically prioritizing the most important projects while keeping the others on track as well.
- Solutions-oriented, flexible, and systems-minded, with the ability to adapt to the evolving needs of our growing organization and to think three (or 30) steps ahead to ensure things run smoothly.
- Committed to diversity, equity, and inclusion, with demonstrated successes in previous work and awareness of where you need to grow. You have the ability to work effectively with a talented and racially diverse team, and to proactively spot issues of equity and inclusion across multiple identities and bring practical solutions.
- A very strong critical thinker and problem solver, with senior perspective and a strong ability to communicate in writing and in person. People describe you as organized, quick, and sharp.
- Strong relationship-building, quickly gaining trust, especially across lines of difference. You’re able to build strong rapport through warmth, humility, optimism, humor, etc.
- Strongly aligned with our organizational values of impact, inclusion, helpfulness, high bar, humility and realness. You will model our motto of excellence with heart, and staff would say you have added to our organizational culture.
- Experience with the tools of the trade. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, QuickBooks, database software, and payroll systems, and experience in nonprofit bookkeeping.
ADDITIONAL INFORMATION
American Oversight is proudly an equal opportunity employer and is committed to building a diverse team. People of color, women, persons with disabilities, LGBTQ+ individuals, and/or veterans are encouraged to apply.
The salary range for this role is between $85,000–$110,000, with exact salary depending on experience and new staff rarely starting at the top of the range. Generous and comprehensive benefits package available.
Also, we are biased, but we think American Oversight is a great place to work! Take a look at the testimonials from members of our wonderful team here.
HOW TO APPLY
Please send a one-page cover letter describing your relevant experience and interest along with your resume to
jo**@am***************.org
with “Operations Director” in the subject line. Please indicate in your submission email how you heard about this opening.
Interested applicants are encouraged to apply as soon as possible. We will be reviewing applications on a rolling basis and will complete our first round by April 17, 2020.
How to Apply
Please send a one-page cover letter describing your relevant experience and interest along with your resume to jobs@americanoversight.org with “Operations Director” in the subject line. Please indicate in your submission email how you heard about this opening. Interested applicants are encouraged to apply as soon as possible. We will be reviewing applications on a rolling basis and will complete our first round by April 17, 2020.554 total views, 0 today