Job Description

Network Administrator

Permanent Position

Information Technology Department

Competition No. C104422 NETA (E)

Reporting to the Manager Infrastructure and Security, this position is responsible for the following:

• Analyze, support/maintain and troubleshoot network systems hardware and operating system problems as they may occur in day-to-day situations
• Monitor network availability and performance, review alerts and notifications from monitoring systems and diagnoses issues
• Analyze technical and operational problems and work with internal technical teams to resolve problems
• Provide second level technical support to help desk personnel and maintains support documentation as required
• Support, configure, maintain and upgrade network devices, including but not limited to firewalls, routers, load-balancers and switches
• Implement and execute patchment management processes, network and system hardware upgrades
• Assist with the security needs of the network and IT policy and development
• Analyze operational environments for performance, system management, high availability and disaster recovery
• Research and recommend enhancements to the architecture, technology and business needs of the organization
• Ensure change management processes and procedures are followed
• Produce network implementation and migration plans to implement network solutions in an enterprise environment
• Develop and maintain documentation to ensure changing requirements and technologies enhancement are captured and communicated
• Provide leadership, direction, mentoring and assistance to all team members in an effort to foster growth and development
• Work with third party vendors to develop and implement solutions that meet the technical, functional and business requirements outlined by Infrastructure and Security teams
• Assist with capacity planning, networking device procurement and support renewals
• Manage licensing and compliancy
• Participate in an on-call rotation to provide support for network related issues

The ideal candidate will possess the following qualifications:

• Two (2) to three (3) year post-secondary diploma in computer studies or Computer Science
• Minimum three (3) to five (5) years Information technology field
• Three (3) to five (5) years of progressively responsible experience in network administration in a highly technical and multifaceted environment, which includes, servers and microcomputers in a LAN / WAN / Cloud environment
• Completion of Microsoft 365 Certified Enterprise Administrator or Azure Solutions Architect is a definite asset
• Strong foundation of networking concepts, including Next Gen firewalls, IPSec , intrusion detection , SSL VPNs, routing, switching and load balancers
• Understanding of general IT concepts and technologies including cloud computing, virtualization, server platforms, and security
• Significant experience in deploying and troubleshooting large scale, complex enterprise networks
• Experience with management and configuration of security appliances such as VPN, firewalls and NAC devices (Cisco , Pulse- Secure , Meraki, Barracuda)
• Experience with Radius, LDAP, 2FA , certificate management and DNS
• Linux and network automation scripting experience are an asset
• Thorough knowledge of MS Windows Servers, Exchange, Active Directory, Solar Winds Orion , O365
• Experience with LAN and WAN area networking technologies
• Knowledge of Microsoft O365 architecture and security and hybrid email environments
• Cisco certification(s) is a definite asset
• Ability to work autonomously, multi-task in a fast-paced team environment, manage multiple escalated support incidents under tight timelines
• Excellent written and verbal communication skills Ability to work in a dynamic, fast-paced and deadline-driven environment
• Proven analytical, creative problem solving and collaborative decision making abilities
• Strong leadership, interpersonal, customer service and teambuilding skills

NLC values diversity, inclusion and belonging in the workplace and strives to create a workforce that reflects the diversity of the communities we serve. All qualified candidates are encouraged to apply. We welcome and encourage applications from under-represented groups such as indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity. If you are a member of an under-represented group, we invite you to self-identify on your cover letter or resume.

Accommodations for job applicants with disabilities (differing abilities) are available on request.

Salary:                  CG 36 – $58,676.80 – $65,483.60 annually

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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