Job Description

The Mod & Sim Portfolio Design Lead works as part of a Portfolio Leadership team (alongside the Portfolio Lead, Engineering Lead, Product Lead, and Portfolio Engineers) providing design guidance and advocates for the portfolio’s needs concerning design, user research, messaging, and user experience with a focus on workflow optimization across the portfolio’s product suite.

The Design Lead is responsible for guiding design direction and supporting designers.  The Design Lead is charged with enabling teams to successfully execute the Mod & Sim product strategy, facilitate information sharing between leadership and product teams, and work with the larger Mod& Sim leadership team to solve higher-level problems.

Their goal is to provide hands-on support to designers in their goal to design elegant world-class user experiences across their applications and in close coordination with the rest of the Mod & Sim ecosystem. A Design Lead will empower teams whenever appropriate and advocate for design-related concerns with portfolio and Mod & Sim leadership.

A Design Lead should have practical User Centered Design (UCD), Agile and Lean software development experience as well as a wealth of pragmatic experience with creating service blueprints and journey maps, facilitating design critiques, and developing effective user research plans and experiments, and acting as a mentor and coach so that they can be a trusted resource for the discipline.

Ideally, this individual has experience in facilitation and communication and opts for simplicity. They value and articulate the importance of focusing on outcomes over outputs, from strategy to implementation.  They are willing and eager to both lead and contribute to research and UI activities throughout the product life cycle.

What you will do

• Serve as a senior design professional, representing the portfolio in delivery against Mod & Sim vision and strategy
• Provide guidance on strategic design goals and de-risk design decisions
• Deconflict and unblock cross-product tracks of work so that teams can work more autonomously
• Provide guidance on user engagement and user adoption strategies
• Visualize and campaign progress so that teams have an understanding of what work has been accomplished and what needs to be done
• Coordinate with other design leads for cross-portfolio work
• Work collaboratively with teams to help them understand how to best employ UCD principles while executing on the Mod & sim strategy
• Promote communication between Mod& Sim Leadership and Product Teams
• Provide hands-on support within Product Teams to ensure meaningful features and intuitive user flows
• Facilitate coordination between multiple product teams to collectively problem solve for shared outcomes and consistent user experiences.
• Collaborate with the Portfolio Leadership team on how best to achieve Mod & Sim OKRs and portfolio goals
• Collaborate with Mod & Sim leadership to better understand our strengths and weaknesses as an organization

Who you are

• You have a track record of owning and driving out priorities
• You are an expert at breaking down complex products into small, measurable components and have successfully driven an outcome-oriented roadmap to increase user adoption and quality of experience.

• You are able to influence prioritization based on the needs of users

• You are comfortable with ambiguity and acting with incomplete information
• You excel at facilitating meetings and often design and lead workshops
• You enjoy leadership responsibilities as much as hands-on support
• You are a coach and mentor and love working with others to create a community of growth-minded practitioners
• You have good domain context on an existing team
• You have good written and oral communication skills
• You are patient and persistent in getting work done
• You have experience performing user research with multiple AOCs
• You have served in a product liaison role at the 603rd, 609rd, or 613th.
• You are eligible for a security clearance
• You are comfortable with domestic and international traveling when there isn’t a pandemic
• You actively participate in the design community (online, in-person, cross-team, workshops, etc)
• You are able to reflect on and empathize with others perspectives
• You have demonstrated leadership abilities in current or previous jobs
• You are a continuous learner
• You are a U.S. citizen and are eligible to obtain a U.S. Security Clearance (see eligibility requirements here)

This is a Federal civilian service position within the United States Air Force. We are hiring at the equivalent of a GS-14 up to GS-15 level for this position. This means you can expect a base salary of $93,907 to $143,598 multiplied by your locality rate, based on your experience. You can find your locality definition here and see the pay tables for the GS scale here. Our headquarters is located in Boston, MA; for a Boston-based employee, this would translate to a range from $121,243 to $172,500

We also provide paid time off, health, and retirement benefits. There are advancement opportunities to promote to more senior levels after hiring.

We understand that there is no such thing as the ideal candidate for any job and we believe in empowering people to learn and grow throughout their careers. We encourage any applicant who is interested in making an impact in the Department of Defense to apply to this position regardless of background and qualifications.

How to Apply

Job Types: Full-Time.

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