18 Sep 2024
Full-Time Mental Health Support Worker
Job Description
Job Title: Support Worker.
Report to: Support Work Coordinator.
Main Purpose of Job: Offering 1:1 Support & Mentoring to clients and facilitate coffee groups & workshops.
Venue: GASPED Office and various venues across Wakefield District.
Working Hours: 9 am to 5pm, 37.5 hours a week flexible. Occasionally work as required (weekend and evening work)
Salary: £22,990 – £24,414 pro rata Length of contract 1 year, subject to further funding.
Duties:
- Accurately record client data on our database and all aspects of your work.
- Contribute to Client Case Conferences as required.
- Deliver 1-2-1 practical & emotional support, advice information and signposting.
- Facilitate support groups and workshops.
- Coaching clients into education, volunteering and paid work.
- Mentoring clients with planning, life skills and budgeting.
- Contacting, supporting and managing client appointments, logging all calls and communications with external agencies.
- Carry out activities which promote the service.
- Perform any other general administration and office tasks as required.
- Carry out duties associated with role that may arise to promote a smooth and efficient running of the service.
Qualifications – Desirable:
- National Diploma in Counselling
- Counselling Skills (Level 2/3/4)
- Peer Mentoring or Peer Advice
- IT Skills
Skills – Essential:
- Ability to work and communicate well in a team.
- Establish excellent personal and professional boundaries.
- Excellent communication skills both written and verbal, including telephone skills.
- General office administration skills and basic IT skills.
- Ability to use own initiative and manage time effectively.
- Ability to work well under pressure and keep a professional attitude if presented with clients in distress.
- Ability to deal with conflict and follow procedures in place to alert management and take steps to ensure safety of all present.
- Dependable with a strong work ethic and prepared to keep up in a fast-paced working environment.
- Enthusiastic and motivated for the role.
Experience – Desirable:
- Working with hard-to-reach clients.
- Organising own caseload/appointments.
- Working with clients and delivering support in a 1-1 environment.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
- Knowledge of a person-centred approach.
- Administrational duties involved with case holding clients and managing multiple clients.
- Development of peer support or groups or co- facilitation of support groups.
- Working with clients on a 1-1 basis supporting them with mental health needs.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
Knowledge:
- A strong understanding of clients with multiple complex needs and best practice in delivering support and a managing casework.
- Data protection requirements and the accurate record keeping of client data.
- Lawful and ethical practice.
- Local and national safeguarding practices, priorities and requirements.
- Working knowledge of other health, social and mental health services, statutory and voluntary within Wakefield.
- Knowledge of person-centred approach to Support.
Attitudes:
- Commitment to supervisions and appraisals.
- Commitment to supporting men across Wakefield.
Benefits:
- A generous 28 days annual leave (pro rata) plus statutory bank holidays.
- A supportive training package company pension scheme and contribution.
- Incremental full sick pay
- access to our Employee Assistance Programme.
- Access to discounted products and services.
How to Apply
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