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28 Oct 2022

Part-Time Member Services Lead

ymcapkc – Posted by ymcapkc Sumner, Washington, United States

Job Description

Why Work for the Y?

The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.

Ignite your Passion, Live the Y Cause, and Join our Team!

Would you like to use your leadership and development skills to provide a great experience for others?

As a Member Services Lead, you will focus on a highly satisfying customer service experience. You will assist staff, members, guests, volunteers, and program participants in person and over the phone.

If hired, you will also use your skills to:

  • Assist members and guests with information about our membership programs
  • Support new member enrollment
  • Manage administrative, engagement and membership processes and systems
  • Assist with class registration

Are you a good fit?

  • You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
  • You know how to give great customer service in a fast-paced environment.
  • You are a great multi-tasker and problem solver.
  • You have excellent written and oral skills.
  • You are comfortable with computers and office equipment.
  • You are proactive and know how to get things done.
  • You have a positive attitude and previous experience with diverse populations.
  • Able and willing to complete Child Abuse Prevention training on first day and other online or in-person training as required.

Starting Wage: $14.70+ per hour, depending on qualifications

Hours: Part time, up to 25 hours per week

Benefits: Part-Time employees are supported with the following benefits and perks:

  • Flexible scheduling around school and extracurricular activities
  • Optional virtual tele-doc, dental and vision benefits
  • Employee Assistance Program
  • 50% off YMCA Child Care services
  • Free Personal YMCA Membership
  • Free YMCA 360 Virtual Wellness Membership
  • YMCA Program and Merchandise discounts
  • Employee Referral Bonus Program
  • Paid Sick Leave
  • Professional education and certification opportunities
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How to Apply

Please apply directly via the hyperlink to our application page!

Job Categories: Equal Opportunities. Job Types: Part-Time.

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