Part-Time Member Services Lead
Job Description
Why Work for the Y?
The Y is a leading non-profit committed to strengthening our community by connecting all people to their potential, purpose, and each other. Working locally, we focus on empowering young people, improving health and well-being, and inspiring action in, and across our communities. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow, and thrive.
Ignite your Passion, Live the Y Cause, and Join our Team!
As a Member Services Lead, you will engage Y members and guests in order to serve their needs and share information regarding membership programs, support new member enrollment, and assist with class registration. You will use your passion to serve others to help serve staff, members, guests, volunteers, and programs participants in person and over the phone.
If hired you will join a team of passionate leaders, focused on a highly satisfying customer service experience. You will be an important part of making an impact on the community you love. You will support and manage administrative, engagement and membership processes and systems as needed. You will also assist the staff leadership team in reaching Y Experience Scholarship (YES) goals through annual giving, major gifts, and/or endowment by telling the Y story and raising charitable dollars to fulfill the mission.
Are you a good fit?
- You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
- You know how to give great customer service in a fast-paced environment.
- You are a great multi-tasker and problem solver.
- You have excellent written and oral skills.
- You are comfortable with computers and office equipment.
- You are proactive and know how to get things done.
- You have a positive attitude and previous experience with diverse populations.
Starting Wage: $14.75+ per hour, depending on qualifications
Hours: Part time, up to 25 hours per week
Benefits: Part-Time employees receive a personal YMCA membership, paid sick leave, flexible scheduling, YMCA program and merchandise discounts (up to 50%), training and professional education, employee referral bonus program, the opportunity to participate in a retirement savings plan and more!
How to Apply
Apply directly via link: https://cta.cadienttalent.com/index.jsp?POSTING_ID=98028328402&locale=en_US&SRCSEQ=postingSearchResults&SEQ=jobDetails&applicationName=YMCAofPierceandKitsapCountiesReqExt313 total views, 0 today