JOB FAMILY DESCRIPTION

Responsible for all aspects of assigned non-technical projects for Black Knight’s SMT (Secondary Marketing Technologies) division. Projects may be focused on marketing, sales, finance/accounting, legal, business planning, business operations, customer service, or other non-technical subjects. Typically involves extensive interactions with cross- functional teams of various functional areas of the business.

This position can sit remote; however, Jacksonville, FL is preferred.

GENERAL DUTIES & RESPONSIBILITIES

• Plans and coordinates all aspects of non-technical projects from initiation through delivery.
• Manages project initiation activities that include identifying contractual obligations, clients or business needs and goals, existing situation, necessary contacts and access to existing information as needed.
• Ensures requirements for internal projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, project scope, activities schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Assigns and monitors work of project team, providing analytical support and direction.
• Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project.
• Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
• Delivers informational and decision-seeking presentations to business groups in Black Knight and/or in client organizations.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies project management coordination gaps or areas of improvement and recommends and implements solutions.
• Performs additional related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor’s degree in Business Administration or the equivalent combination of education, training, and work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices
• Knowledge of financial services industry is a plus
• Advanced skill in the use of project management software to manage projects (MS Project and auxiliary tools)
• Skilled in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executive level clients
• Ability to set clear expectations; manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Project Manager I-Non-Technical

Entry-level role requiring basic skills with moderate level of proficiency. Has general understanding of principles in project management. Generally manages small projects (i.e., approximately 1,000 to 3,000 project hours with a team of 5 – 25 team members, an internal cost of

$100,000 to $300,000 and a project duration of 3 to 6 months) of medium risk and complexity. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three (3) years of work experience managing projects in financial services or a related industry OR in a related subject matter (e.g., finance/accounting, marketing, sales, business planning, business operations) OR an equivalent combination of education and experience.

Black Knight is an Equal Opportunity/Affirmative Ac tion employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.