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26 Feb 2021
Full-Time Manager of Sales
Job Description
US BASED
Do you enjoy supporting a team through building systems and problem solving while identifying and sharing best practices and resources? CIC Health seeks a strategic, experienced professional to lead our growing Sales team. This is a great opportunity for someone who is excited about taking on a new challenge in a fast-growing, start-up environment, making an impact in the fight against COVID-19, and managing a team supporting relationships with potential partners and clients.
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ABOUT CIC HEALTH
CIC Health is one of the fastest growing healthtech startups in New England and is expanding nationally. We provide COVID-19 testing services to organizations such as schools, colleges, companies, elder care facilities, and others, as well as individual customers. For organizations we integrate CLIA-certified laboratories, physician oversight, result reporting, and billing software. For individual customers we simplify the overall testing experience by making it easy to schedule and pay for your test online. No more waiting in lines. Our testing services are accessible, fast and easy.
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You can learn more about CIC Health offerings here.
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CIC Health is a subsidiary of CIC – learn more below.
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ABOUT CIC
CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.
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We have locations in Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities, within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary non-profit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.
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We invite you to explore all our openings and learn more about our teams here.
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YOUR DAY-TO-DAY WORK
This person will join our new CIC Health team and help support its mission of providing more accessible and frequent testing for COVID-19. Some work will be independent while other work will require collaboration with other members of the CIC Health staff. The responsibilities of this role are fluid and subject to change.
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Potential responsibilities will include:
• Supporting the sales team, by ensuring they have the resources and documents they need to succeed and stepping into conversations if needed.
• Collaborating with the business development team to strategically plan and conduct segment or regionally specific sales.
• Working with the marketing team and senior leadership to support the creation of effective sales materials that generate prospect interest and increase understanding to ease the sales and implementation process.
• Working with the business development team to improve and standardize the process of assessing leads and handing off prospects to sales colleagues.
• Managing a team of seasoned sales professionals working across segments or regions.
• Sharing a vision of success, measuring performance, giving feedback through reviews and guidance on best sales and client management practices.
• Conducting regular check-ins with the sales team as appropriate.
• Providing support, guidance and resources to RM’s when pivoting into new opportunities.
• Using fluent understanding of relevant business and healthcare sectors to fully communicate CIC Health initiative benefits to prospective CIC Health clients from all types of industries.
• Demonstrating fluency with CIC Health and our partners, testing methods, and different options for CIC Health services, including understanding up to date research and how this impacts CIC’s application of testing.
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ABOUT YOU
Our ideal candidate is someone with experience in sales specific to the healthcare industry who is skilled in communication and building trust with others to support and lead a team of experienced relationship managers. If you are an articulate, ethical leader who thinks critically, understands the nuances of effective communication, and is interested in an exciting senior sales opportunity this might be the perfect fit.
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More importantly, as our ideal candidate you are:
• A strong communicator. You’re a balanced and comfortable presence around all people, with a proven record of professional success, and some hard-won lessons only challenging situations or failure can teach. You communicate effectively with team members and clients alike, including under pressure. You’re comfortable reaching out proactively to ensure expectations are shared and met, and comfortable speaking in front of large groups.
• Independent. You have the ability to own and manage multiple tasks and get the details right, while being able to ask for help when faced with uncertain situations.
• Flexible and adaptable. You are invigorated by a dynamic environment, able to pivot between multiple priorities, and can rise to the challenge with a busy and ever-evolving environment to meet changing expectations. Specifically, you are comfortable with managing conversations with potential and current clients as things are changing on a weekly basis, and able to explain why new information is relevant and how it can activate new or different responses.
• Naturally drawn to a “start-up” environment where the challenges of pushing for better ways of doing things is cultural, and eager for work that requires you to be independent, strategic, and proactive.
• Creative, coming up with new ideas (for sales, cust. service, etc.) and can effectively implement ways to bring them to life.
• Detail oriented and have exemplary time management and organizational skills, while keeping the big picture in mind.
• An information sponge who is exhilarated by the challenge of mastering industry knowledge so that you can best represent CIC Health’s offerings to prospective clients and partners.
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YOU HAVE
• A bachelor’s degree or equivalent experience.
• At least ten years of sales experience, with several years spent leading a team. Vision driven: Able to build a strong picture of success for the team, building trust through transparency and collaboration.
• A strong network.
• Excellent verbal and interpersonal skills.
• Experience with varied CRM softwares. HubSpot proficiency is a plus.
• Experience selling a complex health-care product into enterprises is a plus as well as understanding of the covid-testing sales process.
• The ability to work from your local CIC office as needed.
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If you don’t meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
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OUR OFFER
• Starting compensation is commensurate with experience, and the structure is straight salary.
• 100% company paid premium healthcare and dental benefits.
• 100% company paid long and short-term disability, and life insurance.
• 401k (must be 21+).
• Three weeks of vacation (more with seniority) plus thirteen holidays from the start.
How to Apply
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported.
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Some of the benefits of being here include:
• Fun people in a dynamic environment. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
• Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
• Free weekly COVID-19 testing when required to work on site.
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Apply here: Application Link
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CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
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