31 Oct 2024
Full-Time Manager of Multimedia and Supporter Communications
Job Description
Legal Aid seeks a Development and Communications Manager, focused on multimedia and supporter communications, including visual storytelling, as part of our owned media content strategy. The Manager will produce creative multimedia content, including photos, designed imagery, videos, and other pieces to amplify Legal Aid’s brand and support organizational programs and events. The Manager should be passionate about storytelling and be able to create inspiring audio/visual content. The Manager will be responsible for developing strategies to increase social media engagement and will join a team of eight who work to increase awareness about Legal Aid’s mission and impact.
Depending on experience, the Development and Communications Manager will have primary or secondary roles in:
Media, Website, and Social Media:
- Oversee and, at times, execute daily maintenance of website and social media.
- Support program staff with proactive and reactive media relations.
- Support Director of Development and Communications with research, writing, and follow through on Tier 1 pitches.
- Create and coordinate monthly editorial calendar to deliver Legal Aid content across all Legal Aid channels.
- Gather, write, and organize success/outcome stories.
Supporter Communications:
- Assist with individual donor stewardship including acknowledgement letters, thank you cards, donor appreciation gifts, and other communications via phone and email;
- Produce communications to support Partners in Justice and all affiliate programs;
- Coordinate and produce communications in support of annual fund solicitations and with individual donors;
- Supporting Legal Aid’s donor, public relations and communications work, including:
- earned and owned media such as newsletters, website/social media – including story and ad strategy development for both the client and supporter community;
- strategic public relations planning and implementation;
- supporting outreach and special events, and engaging donors in special events
The Successful Candidate will:
- Be committed to Legal Aid’s mission.
- Hold a bachelor’s degree in related field or commensurate experience.
- Have a minimum of 5 years experience in non-profit fundraising, development, public relations or similar work.
- Demonstrate proficiency in MS Office; design platforms (such as Canva or Adobe Creative Suite), web content management systems (WordPress experience preferred); videography and photography (including editing software experience); and organizing files on a shared drive.
- Possess advanced proficiency in social media apps, including Facebook, Twitter, Instagram, Threads, YouTube, and LinkedIn; as well as an understanding of social media analytics.
- Have excellent:
- interpersonal and communication skills (oral and written).
- organizational skills: able to prioritize work, and able to handle multiple responsibilities.
- attention to detail and accuracy.
- organization, planning, follow-up, multi-tasking and problem-solving skills.
- creativity and imagination.
- Demonstrate excellent customer service skills to both internal staff and external partners.
- Maintain confidentiality in handling donor records and personal information.
- Be able to travel and to work some evenings, weekends and early morning hours as needed.
The Manager will report to either the Director or a Senior Manager.
Compensation & Benefits: The salary range for this position is $66,000 to $99,000. The top third of Legal Aid’s salary ranges are reserved for those with deep skill sets, long tenure, and consistent exceptional performance. Legal Aid offers an exceptional benefits package including healthcare, life and disability insurance, retirement savings plan with up to 13% employer contribution, and much more.
To Apply: The Legal Aid Society of Cleveland (recruitingbypaycor.com). Legal Aid is an Equal Opportunity Employer and does not discriminate because of age, race, gender, religion, national origin, marital status, sexual orientation, gender identity, or disability.
About Legal Aid: Legal Aid is a non-profit law firm whose mission is to secure justice, equity, and access to opportunity for and with people who have low incomes through passionate legal representation and advocacy for systemic change. Founded in 1905, Legal Aid is the fifth oldest legal aid organization in the country. Legal Aid’s 140+ total staff members (80+ attorneys), and 3,000 volunteer lawyers use the power of the law to improve safety and health, shelter, and economic stability for low-income clients. Legal Aid serves a diverse northeast Ohio population in Ashtabula, Cuyahoga, Geauga, Lake, and Lorain Counties. For more, visit: www.lasclev.org.
How to Apply
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