18 Sep 2024
Part-Time Male Community Outreach/Support Worker
Job Description
Job Title: Community Outreach/Support Worker.
Report to: Support Work Coordinator.
Main Purpose of Job: Offering 1:1 bereavement support to clients and facilitate drop in support groups.
Venue: GASPED Office and various venues across Wakefield District
Working Hours: 9am to 5pm 2 days a week – 15hrs. Occasionally work as required (weekend and evening work)
Salary: £9,477 p.a.
Length of contract: September 2024 28th February 2025 (6 months), may be extended subject to further funding.
Duties:
- Accurately record client data on our database and all aspects of your work.
- Contribute to Client Case Conferences as required.
- Deliver 1-2-1 practical & emotional support, advice information and signposting.
- Facilitate support groups and workshops.
- Coaching clients into education, volunteering and paid work.
- Mentoring clients with planning, life skills and budgeting.
- Contacting, supporting and managing client appointments, logging all calls and communications with external agencies.
- Carry out activities which promote the service.
- Perform any other general administration and office tasks as required.
- Carry out duties associated with role that may arise to promote a smooth and efficient running of the service.
Professional Development:
- Ensure that safeguarding training is always up to date and in line with current practice.
- Effectively use line management and supervisions ensuring that time is managed to accommodate regular meetings.
- Up to date knowledge of the different projects and services offered at GASPED.
- Excellent verbal and written communication skills with the team and partner organisations.
Policies and Procedures:
- Keep up to date with GASPED policies and procedures.
- Maintain Gasped standards, policies and procedures at all times.
- Any cause for concern or conflict with these policies and procedures needs to be highlighted to management and appropriate supervision sought.
- All staff have a duty and responsibility for their own health and safety and that of colleagues, clients and members of the public.
Qualifications – Desirable:
- National Diploma in Counselling.
- Counselling Skills (Level 2/3/4)
- Peer Mentoring or Peer Advice.
- IT Skills.
Experience – Desirable:
- Working with hard-to-reach clients.
- Organising own caseload/ appointments.
- Working with clients and delivering support in a 1-1 environment.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
- Knowledge of a person-centred approach.
- Administrational duties involved with case holding clients and managing multiple clients.
- Development of peer support or groups or co- facilitation of support groups.
- Working with clients on a 1-1 basis supporting them with mental health needs.
- Ability to work at a high pace.
- Working with multiple complex issues.
- Creating support plans with clients with multiple mental health needs.
Knowledge:
- A strong understanding of clients with multiple complex needs and best practice in delivering support and a managing casework.
- Data protection requirements and the accurate record keeping of client data.
- Lawful and ethical practice.
- Local and national safeguarding practices, priorities and requirements.
- Working knowledge of other health, social and mental health services, statutory and voluntary within Wakefield.
- Knowledge of person-centred approach to Support.
Skills – Essential:
- Ability to work and communicate well in a team.
- Establish excellent personal and professional boundaries.
- Excellent communication skills both written and verbal, including telephone skills.
- General office administration skills and basic IT skills.
- Ability to use own initiative and manage time effectively.
- Ability to work well under pressure and keep a professional attitude if presented with clients in distress.
- Ability to deal with conflict and follow procedures in place to alert management and take steps to ensure safety of all present.
- Dependable with a strong work ethic and prepared to keep up in a fast-paced working environment.
- Enthusiastic and motivated for the role.
Attitudes:
- Commitment to supervisions and appraisals.
- Commitment to supporting adults across Wakefield.
Benefits:
- A generous 28 days annual leave (pro rata) plus statutory bank holidays.
- A supportive training package company pension scheme and contribution.
- Incremental full sick pay
- access to our Employee Assistance Programme.
- Access to discounted products and services.
How to Apply
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