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21 Aug 2020

Temporary LTE General Instructor

OshkoshHR2020 – Posted by City of Oshkosh Oshkosh, Wisconsin, United States

Job Description

Under general supervision, this position will teach older adults at the Oshkosh Seniors Center how to use technology that will help them connect to family, friends, and opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as all-inclusive. Other duties may be required and assigned.

• Prepare and lead class discussions on technology topics.
• Answer questions about personal devices and applications that improve the quality of life of older adults.
• Implement surveys for the Connect through Technology grants.
• Update Schedule’s Plus software with participant information relating to the technology programs.
• Foster an inviting and social environment that encourages learning about technology.
• Foster an environment that makes learning about technology fun, not intimidating.
• Perform other related duties as assigned.

REQUIRED MINIMUM QUALIFICATIONS

Education and Experience:
• High school diploma or equivalent
• Minimum of one year of related experience

Necessary Knowledge, Skills, and Abilities:
• Above average knowledge about smart phones, tablets, and laptop computers.
• Above average knowledge about social media, popular software and applications.
• Ability to problem-solve technology challenges and questions.
• Ability to exercise patience.
• Ability to create a socially inviting atmosphere for older adults.
• Skill in maintaining accurate records.
• Ability to perform duties accurately and timely.
• Ability to provide superior customer service.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain confidentiality.
• Ability to work in a team environment.
• Well-developed organization skills with attention to detail.
• Ability to maintain regular, punctual attendance.

In evaluating candidates for this position, the City may consider a combination of education, training and experience which provides the necessary knowledge, skills and abilities to perform the essential duties of the position.

TOOLS AND EQUIPMENT USED

Smart phones, tablets, laptop computers, smart televisions.

PHYSICAL DEMANDS

The physical demands described in this position description are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the essential functions of this job, the employee is frequently required to sit, talk or hear. The employee is occasionally required to walk, use hands and fingers to handle objects or operate tools or controls, and reach with hands or arms. The employee must occasionally lift and/or move up to 20 pounds.

Specific vision abilities required of this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described in this position description are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is moderately quiet.

SELECTION GUIDELINES

Formal application, rating of education and experience, oral interviews, reference checks and job related tests may be required.

The duties listed in this position description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment to the position.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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How to Apply

Apply: https://selfservice.ci.oshkosh.wi.us/ess/employmentopportunities/default.aspx  

Job Types: Temporary.

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