Job Description

ABOUT THE PROJECT

The Rooted in Trust project works to combat COVID-19 rumors and misinformation in 10 countries: Afghanistan, Lebanon, Brazil, Colombia, Mali, DRC, Zimbabwe, Iraq, Sudan, and South Sudan. We work to create imapct at the local level and information approaches to rumor management at the global level.

The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts. In Phase I of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health resources.

ABOUT THE OPPORTUNITY

The Lead Researcher sits within the Global Technical Advisory team and is responsible for guiding country teams to design, implement, and distribute research exploring the information and communication practices of their communities. The Lead Researcher will contextualize existing Internews Information Ecosystem Assessment (IEA) methodology and advise the research team on the development of any new data collection tools and approaches (qualitative and quantitative), data analysis and report drafting as well as working to develop innovative approaches to deliver research findings among crisis affected communities.

The Lead Researcher will support the production of five IEA reports (Zimbabwe, South Sudan, DRC,  Iraq and Brazil). In the remaining five country contexts, the Lead Researcher will review existing IEA research released earlier this year, and work with the project team to identify gaps or opportuniites that will be explored in a modular addition. These reports will be released publicly and are designed to assist stakeholders to better understand the information dynamics of their communities to improve communication and engagement activities during the pandemic.

LOGISTICS

This is a remote-first position.

All remote candidates will be considered. However, you must have work authorization in your location that does nto require sponsorship from Internews. Additionally, there are locations in which Internews is not able to support fully remote work. You should apply with the understanding that work hours will need to be coordinated to aligin in part with those of colleagues across the project countries.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

• Build the research team: Support project managers to identify suitable IEA research teams in 10 countries. Contribute to the interview process including the design of relevant questions, scoring matrix, and final selection;
• Adapt the tools: Review and adapt IEA research tools to the country contexts and work with research teams to design and test qualitative and quantitative tools. This could include designing training for project partners in the use of tools;
• Guide the implementation: Guide research teams throughout the data collection and analysis phases including ensuring they are meeting research schedules, following data responsibility and gender sensitivity guidelines and have the resources they need to succeed;
• Distribute and promote the findings: Support the country teams to ensure the wide distribution of the reports within stakeholder networks within project focal countries including a focus on developing innovative research projects to distribute the results of the research back to the affected community. Lead the promotion of the reports in a series of webinars for regional and global stakeholders and partners and through internal knowledge sharing events;
• Design community distribution guidance: Create best practices document on community focused research distribution. The report should combine the best practices learned throughout the course of the project and additional research collected through desk research and interviews with industry leaders. The guidance should be designed to imrpove practices both within the organization and in the sector more broadly;
• Systematically collect lessons learned and success stories. Contribute to project reorting requirements and assist with other programmatic or research tasks as needed; and
• In all duties, demonstrated understanding of and commitment to upholding Internews’ Core Values.

QUALIFICATIONS WE’RE LOOKING FOR

• Master’s degree in relevant discipline (i.e., research, data anlysis, sociology, anthropology)
• Minimum five years of relevant professional experience in research, communication strengthening, media, and/or humanitarian affairs
• Strong research background: qualitative, quantitative, data analysis, and data visualization, ethnographic studies and human-centered design research methodologies
• Experience designing and implementing multi-country research projects in challenging contexts
• Experience leading, advising and energizing a diverse research team in a remote working environment
• Established ability to lead and facilitate strategic communication planning and programming with multi-stakeholder engagement, including senior government officials, international development partners, women’s organizations, NGOs, and civil society organizations
• Proven ability to produce high quality reports and to work under tight deadlines
• Strong written and spoken English required

Preferred

Note: Candidates who do not possess these preferred qualifications, but are interested and willing to learn, are encouraged to apply.

• Experience working in Afghanistan, Iraq, Sudan, Lebanon, Colombia, Brazil, DRC, Mali, Zimbabwe or South Sudan and a good network of local media or humanitarian contacts a distinct advantage
• Fluency in Arabic, French or Spanish a distinct advantage

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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