Full-Time Joint Lobby Specialist I
Job Description
Job Summary
The Joint Lobby Specialist I will perform a variety of routine to moderately complex customer service and administrative tasks of their home Elected Official Office. This is the entry level role of the Joint Lobby Specialist job family progression, which means that you advance based on your efforts and motivation from a level one up to a level three. Successful applicants will be expected to advance to a Joint Lobby Specialist II within 12-18 months of their start date.
A Joint Lobby Specialist starts in their ‘home’ office of hiring. Once they have a firm grounding and knowledge base in that office, and feel comfortable taking on more, cross training starts in one of the partner offices. Our training program is designed to offer the best chance of success for our team in their journey of advancement and growth.
Qualifications
Education and Experience:
Two to three years of related work experience required. Experience working in a high volume, direct customer contact service environment preferred. Experience processing technical work such as interpretation and explanation of complex regulations to customers preferred. Associate’s degree in business or related field preferred.
Other combinations of education, training and experience that would provide the required knowledge, skills and abilities will be considered.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and databases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn and adhere to prescribed office routines; establish and maintain respectful and effective working relationships with other employees and the general public; maintain a neat personal workspace and courteous attitude toward the public and fellow employees; sit or stand for long periods of time while performing routine and repetitive functions. Apply policies and procedures consistently to a variety of (clear and unclear) situations. Effectively communicate specific details from the Revised Code of Washington (RCW) and Washington Administrative Code (WAC) to customers served by programs and transactional work from primary office of assignment.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 11.503 ($18.44 – $23.52) per hour
How to Apply
For complete job announcement, application requirements, and to apply on-line, please visit our website at:https://www.clark.wa.gov/human-resources/explore-careers-clark-county
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