Job Description

IT Delivery Manager – Infrastructure & Security

Permanent Position

Information Technology Department

Competition No. C116821 TD (E)

Reporting to the Director of IT, this position is responsible for the following:

• Aligns technical solutions with the organization’s strategic business goals by assessing business requirements for new projects and defining architectural strategies to optimize service delivery;
• Leads complex design sessions and works closely with customer and business partners to establish requirements in order to develop a given solution;
• Works independently, prioritizes and multitasks in a dynamic environment, adapts quickly to change and manages multiple projects simultaneously. The individual must be able to show leadership skills and have the ability to lead Infrastructure and Security teams;
• Provides regular updates with directors and managers within the department on key objectives, authorization for approved outages, and day-to-day discussions on operational issues;
• Provides leadership, direction, mentoring and assistance to all team members in an effort to foster growth and development;
• Provides new product ideas – innovations, recommendations on new and emerging technologies, existing infrastructure, technology prototypes, and process improvements;
• Manages and maintains architectural documentation and diagrams in keeping with corporate objectives, standards, strategies, and goals;
• Ensures IT policies, procedures and standards to be implemented and followed for enterprise solutions;
• Actions change management documentation;
• Manage and maintain Cyber Security strategy, awareness, and incident response, and audit;
• Managing and supporting PCI compliance;
• Management and development of infrastructure, security, storage/backup, business continuity, cloud, wireless, and network strategic plans;
• Works with third party vendors to develop solutions that meet the technical, functional and business requirements;
• Accountable for end to end support for production environments including after hours on-call rotation duties;

The ideal candidate will possess the following qualifications:

• Graduation from a recognized university with major course work in Computer Science or related field;
• Minimum ten (10) years Information technology field;
• Minimum five (5) years experience in coordinating and/or supervising IT projects;
• Proficient knowledge and experience with system integration, system planning, security and software management best practices;
• Knowledge of disaster recovery planning and techniques;
• Knowledge of data center/server room security (incl. HVAC, environmental alarms, access restrictions);
• Knowledge of security solutions, such as firewall, anti-virus and intrusion detection systems;
• Knowledge of storage architecture design techniques, theories, principles and practices;
• Knowledge of Microsoft 365 architecture and security;
• Experience and knowledge of Cloud services and technologies;
• Thorough understanding of software licensing and compliance;
• Ability to work in a dynamic, fast-paced and deadline-driven environment;
• Proven analytical, creative problem solving and collaborative decision making abilities;
• Strong leadership, interpersonal, customer service and teambuilding skills;
• Strong written and oral communication skills;
• Project Management skills is a definite asset;
• Excellent interpersonal skills, with the ability to communicate complex infrastructure and security items  correctly and clearly to both internal and external partners;
• Experience in large-scale, cross-functional projects, processes and systems related to supply chain management, retail, wholesale, POS, logistics and warehouse management would be an asset.

NLC values diversity, inclusion and belonging in the workplace and strives to create a workforce that reflects the diversity of the communities we serve. All qualified candidates are encouraged to apply. We welcome and encourage applications from under-represented groups such as: Indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity. If you are a member of an under-represented group, we invite you to self-identify on your cover letter, or resume.

Accommodations for job applicants with disabilities (differing abilities) are available on request.

Salary:               HL 22 – $71,397 – $92,816

Please note, while we appreciate the interest of all candidates, only those selected for an interview will be contacted.

How to Apply

Job Types: Full-Time.

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