Job Description

INDIVIDUAL GIVING MANAGER

About Cara

Cara’s mission is to unlock the power and purpose within our communities and ourselves to create real and lasting success.

Since 1991, Cara has helped people affected by poverty (and often the challenges of recovery, domestic violence, episodic homelessness, and incarceration) to get and keep quality jobs and, more importantly, rebuild hope, self-esteem, and opportunity for themselves and their families in the process. We produce hundreds of jobs each year, at one-year, same-firm retention rates over 20 points higher than national norms and with over 70% of those retained residing in permanent housing in which their families can thrive.

Our results don’t just end with employment. We also maintain market-competitive businesses that create gateway jobs for those they serve and we produce a profound social return on investment, where for every dollar invested in this work, $5.97 is re-invested in society over a five-year time horizon. The work is important, not only because of its clear goal of bringing individuals in need back to the dignity and productivity of employment, but because of its clear mission to transform people’s lives. Families become stronger, relationships are healed, and communities become more vibrant because nothing gives you a positive outlook on life like a job.

For more information on Cara, visit www.carachicago.org.

About the Role

The Individual Giving Manager will help Cara achieve its mission by maximizing fundraising from individuals through portfolio management and overseeing annual campaign fundraising. The Individual Giving Manager will spend the majority of his/her time managing a portfolio of major individual donors ($1,000 – $50,000 and beyond) through the giving cycle: including identification, qualification, cultivation, solicitation, and stewardship. In addition, the Individual Giving Manager will oversee the annual fund, primarily through the supervision of the Development Associate and through collaboration with other Development Team members, as appropriate.

Reports To

Associate Director of Advancement

Outcomes

The Individual Giving Manager will be responsible for achieving the following outcomes within the organization:
•Achieving an annual revenue goal from portfolio donors.
•Ensuring Cara meets or exceeds its annual fundraising goal from individual donors.
•Maintaining great donor communication with a high number of calls, touch points, and donor meetings.
•Increasing membership in Cara’s planned giving program – The Thomas and Mary Owens Legacy Society.

Responsibilities

Major Gifts Portfolio Management (75%): The Individual Giving Manager will manage a portfolio of major gift donors and prospective donors. Specific responsibilities include:
•Maintain a manageable portfolio of no more than 150 donors, made up of approximately 100 qualified donors and 50 prospective donors;
•Develop individual cultivation, solicitation, and stewardship strategies to keep donors connected with the mission of Cara, seeing the impact of their gift, and inspired to give again;
•Identify donors’ philanthropic interests and provide them with an opportunity to realize an outstanding philanthropic experience through their charitable investment in Cara;
•Advance individual donor relationships by meeting regularly with donors, ideally twice a year; or through regular touch points, ideally quarterly, depending on individual strategy.
•Create a specific financial goal for each qualified donor, and reporting progress towards goal regularly;
•Direct and monitor the progress of donor relationships – ensuring that donors are adequately and immediately thanked for their contributions and updated on our work;
•Qualify new donor prospects through wealth screening tools and through a systematic process of communications and outreach;
•Collaborate with the Associate Director of Advancement to write annual donor reports, letters of inquiry and proposals for donors who give through family foundations and wherever else is appropriate;
•Collaborate with the Individual Engagement Manager to steward and engage Executive Council and Associate Board volunteers in fundraising and strategic initiatives for Cara.
•Implement strategy for converting event attendees to donors and/or engage them in other meaningful ways post event (e.g. event committees or engagement groups)

Annual Fund Management (25%): The Individual Giving Manager will manage a successful annual giving program by planning annual campaign strategies and goals, overseeing fundraising appeals through direct mail and online, and analyzing donor data. Specific responsibilities include:
•Manage the Development Associate, who is responsible for ensuring quality database management, timely and error-free thank you letters, and individual fundraising campaigns.
•Supervise the development of 2-3 fundraising appeal letters per year and manage the logistics of successful mailings along with the Development Associate and other Development Team members, as appropriate.
•Identifying new leads for portfolios as individuals make qualifying gifts through direct mail;
•Serve as the team liaison with Data & Technology Team on data management projects for Salesforce by articulating the multiple ways the Development Team uses Salesforce and helping to find the simplest way to manage data accurately and effectively.
•Represent Cara at select speaking and networking engagements.
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Qualifications
•Bachelor’s degree required, Master’s degree preferred
•At least 3 years of comparable experience working with individual donors as part of a major gifts program
•Must have outstanding oral and written communication, and interpersonal skills
•Aptitude with Microsoft Word, Excel, PPT
•Strong critical-thinking skills, with the ability to understand high-level strategic objectives, as well as, the tactical details critical for their success.
•Ability to solve problems independently and collaboratively, exercising good judgment while balancing competing priorities.
•Proficiency with CRM or fundraising software, preferably Salesforce.com
•Demonstrable project management and organizational skills
•Additional entrepreneurial or business experience preferred
•Flexibility and adaptability in a fast-paced environment
•Available for some evening and weekend work
•Commitment to excellence and a passion for the mission of Cara.
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Equal Opportunity Employer

Cara is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Cara does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at kr********@ca*********.org if you require reasonable accommodation to complete this application.

Please send cover letter, resume and salary history to kr********@ca*********.org to apply. No phone calls please.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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