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9 May 2025

Full-Time Human Resources Supervisor

California Department of Health Care Access and Information – Posted by hcairecruit –  Sacramento, California, United States

Job Description

Apply to JC-477037 – Human Resources Supervisor (STAFF SERVICES MANAGER I) via CalCareers here.

Job Description and Duties

Hybrid Telework Opportunity.
 The Human Resources Supervisor (HRS) is a key first-level supervisor with specialized knowledge in human resources policies and procedures. The HRS is responsible for providing comprehensive leadership to the unit’s staff, ensuring efficient resource management and organization while adhering to HR best practices. This role involves driving change management initiatives to promote departmental excellence, encourage innovative solutions, and cultivate a culture of continuous improvement, digital agility, and resilience. Additionally, the HRS will collaborate with control agencies to ensure policy compliance with relevant laws and regulations. The HRS will also provide guidance on HR policies, develop training programs, proactively engage with staff, and foster a collaborative work environment. The HRS will oversee daily payroll and benefits transactions, disability and workers’ compensation, and position control functions, which play a critical role in supporting HCAI’s program leaders and staff.This position is subject to the Form 700 Statement of Economic Interests filing requirements, which requires disclosure of certain personal economic interests as determined by the Conflict of Interest Code of the Department of Health Care Access and Information.  Pursuant to Government Code section 81008, Form 700 Statement of Economic Interests is public record and will be made available for public inspection.Take a 2-minute survey to tell us why you applied for HCAI! – https://forms.office.com/g/B6eXh2NKpZYou will find additional information about the job in the Duty Statement.

Working Conditions

HCAI offers a hybrid telework schedule with a combination of remote and in-office work schedules for CA residents only. The telework policy is subject to change, and additional in-office days may be required and/or minimal notification may be given to report to the worksite if an urgent need arises. If you are interested in maintaining a life/work balance and not dealing with a daily commute, then this position may be for you!

Desirable Qualifications

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • 3 years experience supervising a team in an administrative support unit.
  • 3 years experience creating policies and procedures as a lead or supervisors over a unit within Human Resources.
  • 3 years of experience in Human Resources, working in Payroll and Benefits.
  • 3 years experience in Human Resources, working in Workers Compensation and/or Disability.
  • 3 years experience building customer service-oriented teams within an administrative support unit.
  • 3 years experience creating a culture of continuous improvement, adaptability, and resilience within an administrative support unit.
  • 3 years experience establishing priorities, creating work plans, and tracking progress on special projects for a team within Human Resources.
  • 3 years experience handling sensitive issues for an organization that have a high level of conflict within Human Resources.
  • 3 years experience leading initiatives that promote organizational excellence through innovative solutions and best practices.
  • Demonstrated ability to remain flexible with constantly changing priorities including the ability to take the lead when needed on completing time sensitive and high priority assignments with appropriate speed and urgency without sacrificing quality.
  • Demonstrated ability to use interpersonal, networking and conflict resolution skills to effectively represent the needs and interests of your organization and leadership.
  • Commitment to delivering high-quality customer service in all aspects of the role.
  • Proven track record of motivating and engaging employees, ensuring alignment with an organizations mission and values.
  • Ability to develop and maintain effective and cooperative working relationships, as well as interact with individuals at all levels in a professional manner.
  • Demonstrated commitment to building and maintaining an inclusive work environment that supports an organizations diversity, equity, and belonging initiatives.
  • Proven ability to maintain a workplace free from violence, discrimination, and harassment.
  • Ability to handle sensitive information with the highest level of confidentiality.
  • Strong work ethic with adherence to an organizations policies and procedures.

How to Apply

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other -Unofficial transcripts must be included if qualifying under an education pattern of the minimum qualifications. If selected, official transcripts will be required upon appointment.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for the SOQ questions. The SOQ is a separate document with the applicant's Name and Job Control number noted on the top right handed corner. Responses must be typed and limited to two pages, in Arial font not smaller than size 12. When completing the SOQ, number your responses and include all relevant experience, education, and training, as applicable, and explain all answers thoroughly.
A Statement of Qualifications (SOQ) is required. The SOQ is a separate document with the applicant's Name and Job Control number noted on the top right handed corner. Responses must be typed and limited to two pages, in Arial font not smaller than size 12. When completing the SOQ, number your responses and include all relevant experience, education, and training, as applicable, and explain all answers thoroughly.
  1. Describe your work experience, education, and qualifications related to the position's duties listed in the duty statement. Include examples of how you’ve provided excellent customer service in the areas of payroll, benefits, workers' compensation, disability, position control, and other HR tasks.
  2. Describe your experience and approach to building high-performing, customer-focused teams, that fosters a culture of continuous improvement, adaptability, and resilience. Provide examples which demonstrate your ability to instill core values, provide training, and ensure service standards are met through ongoing follow-up and accountability with subordinate staff.
  3. Describe your experience that demonstrate your leadership abilities managing a fast-paced administrative support unit. Describe how you successfully established priorities, developed work plans, delegated assignments, and tracked progress to ensure timely and accurate completion of projects and assignments?
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If it is determined an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.

Job Types: Full-Time. Salaries: 80,000 - 100,000.

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