Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
Provides a comprehensive, responsive HR support to all employees. Serves as trusted advisor on Human Resource matters and programs. Provides guidance to managers and employees on general Human Resource questions, policies and processes. Recommends organizational development and change management initiatives to business partners. The HR Business P artner, Senior Manager will be primarily responsible for managing employee relations and driving HR business strategies within Black Knight’s divisions or business segments. Responsibilities will also include managing other Human Resource Business Partners (HRBP’s).

GENERAL DUTIES & RESPONSIBILITIES
* Manages low-to-complex employee relations cases, providing direction on HR matters to senior management, escalating concerns (as needed), and functioning as primary point of contact and HR resource.
* Works as a strategic Business Partner to C-Level Executives and Senior Leadership within the organization to assist and implement tactical employee programs and initiatives.
* Manages HRBP’s and assists with escalated ER situations.
* Collaborates with leaders and employees to research and resolve various issues consistent with company policy.
* Liaison with management and Compensation on job description creation, leveling and promotion/compensation recommendations.
* Works with other Human Resource departments on onboarding, talent planning, training, and other HR initiatives/programs.
* Manage any terminations and off-boarding processes while coordinating with applicable internal departments.
* Facilitate employee-related information changes, serving as a liaison to the HR Operations team for the completion of change documentation/approvals and helping ensure changes are made in a timely and accurate manner.
* Creates custom reports, spreadsheets, project plans, presentations and other documentation to support HR initiatives as needed.
* Escalates concerns to other areas of the company such as Legal, Risk, etc. and keeps HR leadership apprised of issues.
* Collaborates with management on requests for employee relations-related issues.
* Develops and documents procedures to ensure compliance.
* Prepares and distributes communications related to HR programs.
* Must be willing to travel up to 20%.
* Performs other related duties as assigned.

EDUCATIONAL GUIDELINES
* Bachelor’s degree in Business Administration, Human Resource Management, or the equivalent combination of education, training, or work experience.
* Professional HR Certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP is a plus.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Experience in Employee Relations
* Managerial experience, preferably within HR
* Experience working in Human Resources within a large enterprise or corporate environment preferred
* Knowledge of federal and state laws and regulations regarding compensation practices
* Knowledge of HR practices, policies & procedures; employee relations; and state and federal labor law
* Experience working with HRIS systems such as Workday or others a plus
* Proficient in MS Office products such as Excel
* Ability to develop partnership-oriented relationships with business executives and functional leaders
* Ability to be flexible and reprioritize/multi-task to accommodate changing priorities
* Experience with process design or process improvement
* Knowledge of change management experience; preferably in the context of organizational development and M&A integration initiatives
* Strong attention to detail as well as analytical and problem solving skills
* Excellent analytical, decision-making, problem solving skills as well as project management
* Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
* Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.)
* Results oriented, business focused, and successful at interfacing across multiple organizational units

HR Manager Senior
Advanced management role. Provides guidance and direction to management in developing strategic plans and objectives. HR liaison to senior management on issues within their business units. Enforces corporate direction to ensure employee issues are resolved with a fair and consistent approach in line with corporate as well as government rules and regulations. Works with management to create solutions that foster growth of the organization. Works with HR leadership to develop and implement programs for the company. Establishes and maintains strong working relationships with team members, other members of HR and business partners. Mentors less experienced team members. Typically requires eight (8) years of experience working in an employee-facing HR role and three (3) years of experience in a management role.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

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