Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Officer      

Salary: £27,540              

Hours: Full time 37.5 hours per week          

Contract type: Permanent

Location: Somerset

Additional information: 

On-call (1 in 4 weeks), £100/week when on-call​

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The Role:

Working within a new and exciting service to provide temporary accommodation and support to those leaving prison who would otherwise be homeless. The role will involve managing a caseload of clients across properties in Bath, North Somerset and Somerset. Engaging with people on probation who have left prison, to support them to access and manage their temporary accommodation and move-on successfully.

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Responsibilities include: 

• Induct new clients into their accommodation and the service, setting clear expectations.
• Performing all necessary functions to manage property check-ins and check-outs, including preparing accommodation for occupation, to prescribed timescales.
• Ensuring the properties are safe, secure and clean.
• Any other tasks and activities that reasonably related to managing the properties and supporting the clients
• Enable clients to co-produce and engage with our high-quality person-centered services, where a strengths based, and trauma-informed approach is taken.

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Qualifications / Requirements: 

• Driving license and access to a vehicle for work purposes.
• Experience in the supported housing sector, ideally having worked with people on probation.
• Empathetic and supportive of clients, while balancing the need to maintain professional boundaries and enforce procedures.
• Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties.
• Resilient and able to deal with people who are complex and may exhibit behaviors that may challenge.

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There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

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Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

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DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

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Get in touch

If you have any questions about the Housing Officer role, please get in touch with The Recruitment Team on

re*********@ju*********.uk











. We look forward to speaking with you soon!

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Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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