Job Description

Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.

POSITION OBJECTIVE:  As a member of the Strategic Accountability and Adaptation (SAA) team, the Global Programs Coordinator supports the overall monitoring, evaluation, and learning (MEL) processes that lead to evidence-based planning and adaptive management of Water For People’s global programs work. The position is critical to the coordination, consolidation, and analysis of programmatic processes, information, and data throughout the organization. Coordination extends to external stakeholders including select donors and donor engagement groups, sector partners, and interested individuals who reach out to the Global Programs team. The Global Programs Coordinator prioritizes supporting the activities of the Regional Program Officers for Africa, Latin America, and India and requires strong proficiency in Spanish to communicate with personnel in Latin America.

As a member of the Global Programs department, the Global Programs Coordinator also helps to foster a strong working relationship between the SAA and Influence teams. It is important that the Global Programs Coordinator demonstrates clear understanding of organizational priorities, mission, vision, values and strategic goals and objectives, as well as trust and teamwork in all aspects of Water For People business.

ESSENTIAL JOB FUNCTIONS & DUTIES:  

Support evidence-based planning for adaptive management through Monitoring, Evaluation, and Learning (MEL)

• Develop templates, processes, and tools for internal reporting on programmatic progress, such as Multiannual Operational Plans, Biannual Reports, Tracking Spreadsheets, and Cost to Reach Everyone reports in collaboration with Regional Program Officers
• Support Regional Program Teams to update the tools and processes for annual reflection workshops
• Monitor progress on specific projects and deliverables across all country programs
• Support overall development and implementation of the MEL Framework and the Destination 2030 (D30) Results Framework
• Support implementation of organizational evaluation strategy, once developed and as assigned

Manage effective communication flows regarding programmatic information across the organization and to external audiences

• Attend regular meetings of both the SAA and Influence units of the Global Programs department to facilitate seamless collaboration between both teams
• As needed and appropriate, attend Donor Impact team meetings to support collaboration and relationship between departments
• Ensure regular internal communication of programmatic updates from country programs and Global Programs team in the form of a newsletter or other internal communication platform in both English and Spanish, with programmatic review from Regional Program Officers; manage compilation, editing, and translation as needed
• Research and collect programmatic information needed for donor communications, grant proposals, and grant reports, with the ability to lead the review of select global reports and proposals, in support of requests from the Donor Impact team
• Compile global programs information to support creation of content for external communications and marketing, with the ability to lead the review of select content such as human-interest stories and translations in support of requests from the Marketing and Communications team
• Communicate about programmatic frameworks, strategies, approaches, and data sources to colleagues throughout the organization to support consistency of understanding and application of this information
• Support “Impact Tour” donor trips as the representative for the Global Programs department, including guiding itinerary development and liaising with team members in country program offices on an as-needed basis, and leading and participating during the trips (or virtual visits)
• Manage World Water Corps volunteers and assignments in collaboration with the Community Engagement Manager
• Serve as the programmatic point of contact globally for other potential volunteer engagements
• Facilitate internal and external visits to Country Programs, including planning, initiating, and maintaining ongoing working relationships
• Coordinate special projects and/or new initiatives to strengthen cross-department and cross-office connections, and other activities as needed
• Communicate technical aspects of global development projects to non-technical audiences
• Represent Water For People at conferences and meetings
• Develop, facilitate, and support various learning events and products globally and regionally
• Review program learning documentation, presentations, and translations for accuracy and style, sharing this responsibility among other members of the Global Programs department
• Other duties to support both the Regional Program Officers, SAA, and Influence teams, as assigned

BEHAVIORS AND COMPETENCIES:

• Connect to Mission – Understand and embrace the mission of Water For People; work to connect day to day tasks to mission; can explain Water For People’s purpose
• Manage through Ambiguity – Can recognize problems or opportunities when they arise and act to resolve; readily formulate multiple solutions through problem or issue analysis; is comfortable making and defending recommendations
• Demonstrate Cultural Awareness – Demonstrate a global mindset; value cultural differences and take into consideration in any given situation; move easily between people from different backgrounds and cultures; can work outside comfort zone
• Action-oriented – Recognize additional actions that will improve quality or facilitate achievement of outcomes; does not hesitate to exceed expectations; see opportunities beyond job description and recognize those they can handle and those that require higher level input; think outside the box, anticipate how actions affect the team
• Sense of Team – Build effective working relationships at all levels of the organization; align own behavior with the needs or priorities of the team; promote teamwork among groups; discourage “us versus them” thinking; know and consider the capabilities of coworkers

 EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED:

• Professional-level bilingual proficiency in English and Spanish, written and spoken is essential; previous experience in a bilingual or Spanish-speaking work environment preferred
• Bachelor’s Degree in international development or related field or equivalent work experience
• Three (3) years of experience in related field, preferably international development or water and sanitation is required
• At least one year (1) field experience in a low- or middle-income country preferred
• Experience with international development organizations and foundations, including program planning, donor reporting, and communications
• Ability to connect with others through virtual communication mediums in real-time and asynchronous and often multilingual (written, audio, and video such as emails, chats, Zoom, Teams, WhatsApp)
• Experience in structuring engaging meetings, workshops, social events, and feedback mechanisms
• Good “people skills” and situation judgment in effectively relating to a variety of constituencies of all levels, professions, and experience, such as staff, donors, volunteers, and representatives of related organizations
• Practical experience managing volunteers preferred
• Flexible and able to meet tight deadlines and function in a fast-paced environment while maintaining congeniality and professionalism
• Demonstrated experience coordinating and monitoring multiple projects, with the aptitude to problem solve and respond creatively to adjustments to the project approach
• Strong understanding of Microsoft Office programs including Word, Excel, PowerPoint, Outlook, SharePoint and Teams is required
• Experience with data management and visualization in PowerBI and/or GIS mapping/analysis skills is a plus
• Highly numerate with an ability to interpret information

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Ability to travel domestically and internationally to low- and middle-income countries, where travel is rugged, up to 15% of time
• Ability to work outside typical office hours at times to collaborate across multiple time zones
• This position has the option to work from an office or remotely in one of the following countries where Water For People is present: Guatemala, Honduras, Peru and the United States. Candidates must be a citizen or legally authorized to work in the country they live in
• Water For People will not support remote work from other countries besides those listed above and from the following states: NY, NJ, WA, VT and CA

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

 Salary Range: $40,000 – $55,500 / year

Benefits:

Benefits are one of the ways we encourage healthy living for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind, and social well-being. To that end, we provide a global EAP and Telehealth benefit to address your holistic health. Healthy living also includes financial wellness tools including, digital tools, classes, counseling, paid time off and generous retirement savings plan. If the position is based outside the US, benefits will be dictated by the country in which the selected candidate is located. 

Water For People cannot provide immigration sponsorship for this position.

 Water For People is committed to protecting children encountered during our work and by our employees, preventing sexual abuse and exploitation of all individuals with a particular focus on women and children and other marginalized communities in the performance of our work, preventing human trafficking in the performance of our work and in our supply chain and to having a drug-free workplace.  During the recruitment processes, additional documentation will be requested to comply with our policies and in accordance with the legal requirements in your country of residency, this includes a background check. If you apply for employment, we want you to be aware of our recruitment, selection and hiring processes including important policies regarding employee conduct.

Water For People is an equal opportunity employer who is committed to creating a culture of justice, equity, diversity, and inclusion in our workplace. Water for people strives to create and maintain a level of diversity that reflects the communities we serve. Achieving this—regardless of race, ethnicity, ancestry, tribal affiliation, age, gender, sexual orientation, gender identity, religion, veteran status, disability, socioeconomic class, educational attainment, or other social identities is critical to our ability to have a world where every person has access to reliable and safe water and sanitation services.

Our commitment ensures that we:

• Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world’s greatest challenges.
• Strive for a culture of inclusion and belonging by treating each other with dignity, respect, and appreciation enabling us to feel welcome, supported, and valued.
• Effectively connect, communicate, and build long-lasting relationships with stakeholders within our diverse communities.
• Have diversity of thought, perspectives, backgrounds, identities, and talents that will support our mission to develop high-quality drinking water and sanitation services are available to Everyone Forever.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time.

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