Full-Time Field Driver – Customer Assistance Rep
Job Description
Progressive Leasing is looking for Field Driver – Customer Assistance Representatives in Grove City, OH. This position is perfect for those who enjoy providing superb customer assistance in person and are looking for a job that doesn’t require sitting at a desk all day. This role is pivotal in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts. In this role you will have an opportunity to provide a world-class customer experience.
This role requires daily travel and in-person visits to customer residences.
ESSENTIAL FUNCTIONS
- Engage with customers at their residence to discuss past-due accounts and/or recover merchandise
- Utilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and team
- Routinely lift, load and unload merchandise using a company provided vehicle and dolly
- Secure and protect heavy merchandise during loading, transporting and unloading at regional Hub centers
- Learn and apply new information and methods to work in assigned area
- Adhere to all quality and safety guidelines
- Work a flexible schedule Monday-Saturday (Sundays off!)
- Adhere to company Core Values and follow standard operating procedures
- Perform other related duties as needed
REQUIRED QUALIFICATIONS
- Bilingual (English/Spanish Fluency) a plus
- High School Diploma or GED required
- Must be at least 21 years old, with a valid state driver’s license; in order to operate a CMV for interstate transportation
- Must meet our driver qualification requirements which includes a satisfactory Motor Vehicle Record (driving record)
- Prior experience in customer service or sales strongly preferred
- Must maintain a professional appearance
- Superb interpersonal, written and verbal communication skills
- Previous warehouse, delivery and/or driver experience preferred
- Able to regularly lift 50-75 lbs. without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipment
- Experience handling money is preferred
- Previous lease-to-own (LTO) experience strongly preferred
WHAT WE OFFER
- $1,000 Sign-On Bonus After 90 Days
- Competitive Compensation; $15 per hour + Bonus Potential
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Time
- Diversity Alliance Resource Groups
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job Required Equipment & Services Will Be Provided
How to Apply
Click the following link to apply: Field Driver - Customer Assistance Representative at Progressive Leasing (progleasing.com)380 total views, 0 today