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3 Aug 2021

Full-Time Field Driver – Customer Assistance Rep

elise.marshall – Posted by elise.marshall Grove City, Ohio, United States

Job Description

Progressive Leasing is looking for Field Driver – Customer Assistance Representatives in Grove City, OH. This position is perfect for those who enjoy providing superb customer assistance in person and are looking for a job that doesn’t require sitting at a desk all day. This role is pivotal in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts. In this role you will have an opportunity to provide a world-class customer experience. 

This role requires daily travel and in-person visits to customer residences.


ESSENTIAL FUNCTIONS

  • Engage with customers at their residence to discuss past-due accounts and/or recover merchandise
  • Utilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and team
  • Routinely lift, load and unload merchandise using a company provided vehicle and dolly
  • Secure and protect heavy merchandise during loading, transporting and unloading at regional Hub centers
  • Learn and apply new information and methods to work in assigned area
  • Adhere to all quality and safety guidelines
  • Work a flexible schedule Monday-Saturday (Sundays off!)
  • Adhere to company Core Values and follow standard operating procedures
  • Perform other related duties as needed

REQUIRED QUALIFICATIONS 

  • Bilingual (English/Spanish Fluency) a plus
  • High School Diploma or GED required  
  • Must be at least 21 years old, with a valid state driver’s license; in order to operate a CMV for interstate transportation 
  • Must meet our driver qualification requirements which includes a satisfactory Motor Vehicle Record (driving record) 
  • Prior experience in customer service or sales strongly preferred 
  • Must maintain a professional appearance 
  • Superb interpersonal, written and verbal communication skills  
  • Previous warehouse, delivery and/or driver experience preferred 
  • Able to regularly lift 50-75 lbs. without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipment 
  • Experience handling money is preferred 
  • Previous lease-to-own (LTO) experience strongly preferred 

WHAT WE OFFER

  • $1,000 Sign-On Bonus After 90 Days
  • Competitive Compensation; $15 per hour + Bonus Potential
  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
  • Company Matched 401k
  • Paid Time Off + Paid Holidays + Paid Volunteer Time
  • Diversity Alliance Resource Groups
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Charitable Gift Matching
  • Job Required Equipment & Services Will Be Provided

How to Apply

Click the following link to apply: Field Driver - Customer Assistance Representative at Progressive Leasing (progleasing.com)

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #customerservice, driver, and movers. Salaries: Not Disclosed.

Job expires in 35 days.

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