Full-Time Fidelity Assurance Officer
Job Description
Please note that this role is subject to funding.
Are you passionate about driving quality and continuous improvement in supported employment services? The Liverpool City Region Combined Authority is seeking a Fidelity Assurance Officer to lead the fidelity assurance process for our flagship Connect to Work programme.
This pivotal role ensures that delivery partners align with the Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF) fidelity scales. You’ll work closely with internal teams, DWP and delivery partners to enhance programme delivery through self-assessment, action planning and quality assurance exercises. Your insights will directly inform programme design, policy development, and future commissioning.
Key responsibilities include:
- – Leading fidelity assurance planning and review meetings.
- – Designing and delivering training on fidelity principles.
- – Supporting delivery partners with improvement plans.
- – Promoting best practice and a culture of continuous improvement.
- – Monitoring fidelity outcomes using CRM systems and producing analytical reports.
- – Identifying risks and recommending mitigation strategies to ensure programme integrity.
This is a unique opportunity to shape the quality and impact of employment support across the Liverpool City Region.