Full-Time E-Commerce Marketing
Job Description
WHAT IS WHYHOTEL?
WhyHotel is a venture-capital backed, DC-based startup that operates “turn-key, pop-up hotels” in newly built, vacant luxury apartments during their lease-up phase. Blurring the line between hospitality and home, our model provides the value and space of a home-share with the consistency of a luxury hotel. Thanks to WhyHotel, real estate developers now have a new way to leverage vacant units during lease-up and you have a new way to travel.
In addition, our new business arm, Hospitality Living, will deliver the first of its kind ground-up, flexible use buildings, targeted to launch in 2022. For more detail on WhyHotel and our hiring process, please read our Candidate Insider Playbook.
YOUR MISSION
You will effectively manage the presence for each of our hotels across all digital channels to drive customer engagement, reservations and ultimately meet our revenue goals. You are the creator behind WhyHotel’s digital channels and optimize our merchandising on WhyHotel.com and online third-party travel agencies. You can navigate extranets like the back of your hand and manage the idiosyncrasies of each online booking platform with cutting edge precision.
YOUR LEGACY
You were a key player in establishing WhyHotel’s founding marketing team, and used your rich experiences in e-commerce and channel management to propel WhyHotel’s growth as the company entered a major expansion phase, constantly learning how customers shop online for travel, and applying that knowledge towards our hotels.
WHAT YOU GET TO DO
Over the First 6 Weeks:
● Learn WhyHotel, our team, and our systems through self-study, onboarding, and training.
● Understand WhyHotel’s existing distribution channels and their current digital presence.
● Organize with internal teams an onboarding plan to go live on 3rd party online distribution channels for new hotels.
By 12 Weeks:
● Lead all item and content setup, making sure all content is up to date and accurate for our distribution channels including Expedia, Booking.com, TripAdvisor, Airbnb, Priceline, Agoda, Hotel Tonight and others. This includes adding copy, loading images, selecting amenities and booking settings.
● Reduce the time it takes of our hotels to get setup online.
● Learn the ins-and-outs of each booking platform so well that you can teach a class on it.
● Create a scalable process for every new hotel that needs to be onboarded for the rest of the year.
Within 6 Months:
● Maximize revenue opportunities from our digital distribution.
● Own our entire online distribution channel setup and optimization.
Ongoing:
● Verify and optimize hotels’ setup on various channels and extranets on a regular basis to drive more reservations and revenue.
WHAT YOU’LL POSSESS TO BE SUCCESSFUL
• You are clear communicator who can effectively move information up, down, and across the chain of command.
• You are an astute project manager, and have the ability to plan and prioritize without minimal supervision to meet our goals.
• You are motivated by the big picture, but you’re obsessed with the day-to-day and details that help you reach the end goal. You know how to differentiate our amazing WhyHotel properties and bring them to life and you’re excited to do the work.
• You have an innate attention to detail, An attention to detail, and do not let any items slip through the cracks, no matter how important or inconsequential.
• You make sure to prioritize your workload and multi-task effectively. You will be pulled in many different directions, and need to manage multiple stakeholders while delivering your most critical work first.
WHAT YOU NEED TO KNOW
• Answers to Your Questions: We have answered many of your candidate questions in our insider candidate playbook HERE. Please read this before you apply.
• Start Date: ASAP
• Location: You will be working directly out of our Washington, DC office.
• Salary + Perks: Salary commensurate with experience – please be sure to tell us your salary expectations in our application. We match up to 100% of every dollar you contribute to our 401(k) up to 4%, you’ll get equity shares in the company, we provide medical and dental insurance and we’ll reimburse you $75/monthly for your cell phone.
• Team Beats Individual: We hold all team members responsible for bringing talent into our organization and guests to our hotels – after all, it’s the only way we’re going to grow.
• Manager: You will report to Manu Aggarwal, Director of Growth Marketing.
At WhyHotel, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our staff, our work and our community. WhyHotel is proud to be an equal opportunity workplace.
How to Apply
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